justin j bourne
Not applicable

Unknown Bluetooth Device ??


I am helping a friend to fix a problem in his 'XPS One 2710' PC.

In device manager he has an unknown device.

It appears 10 times under the same device parameter.

I tried windows update to find driver, but no luck.

I have uninstalled them, but they return on reboot ??

I have a snip of the hardware ID included.

Any help is appreciated !!


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1 Reply
DELL-Manshu S
4 Ruthenium

Re: Unknown Bluetooth Device ??

Hi Justin,

Welcome to the Community.

Please update the Chip-set driver using the link mentioned below:


Thanks & Regards
Manshu S

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