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Unknown device with very unclear properties
In my system management, I consistently find an entry for an unknown device.
Apparently it has no drivers installed for, it has no name and automated driver updates don't find anything.
At the properties I find PCI\VEN_8086&DEV_8C3A&SUBSYS_05B71028&REV_04\3&11583659&0&B0, being the path.
It does say on the other hand it has a driver installed called "oem37.inf".
I have an XPS 8700 with W 8.1 64bit.
Thanks!
Philip_Yip
7 Technologist
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December 29th, 2013 06:00
Its an Intel Device probably one of the Chipset Drivers.
Make sure you have both:
Intel Chipset Installation Utility: http://ftp.dell.com/FOLDER01698423M/1/XPS-8700_Chipset_Driver_V2D47_WN_9.4.0.1021_A00.EXE
Intel AMT HECI: http://ftp.dell.com/FOLDER01697010M/2/ME_Intel_WIN8.1_A00_VM876_Setup_ZPE.exe
installed. As mentioned these should be the first drivers installed.
DELL-Ravi Ch
7 Technologist
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December 29th, 2013 06:00
Hi Bomboi123,
I would suggest you to install all the drivers once again in the system in correct order. Please enter your service tag # on the link below, select the OS, then download the necessary drivers listed under appropriate section onto the system and install it.
http://dell.to/18r60nI
Refer to the link below to install drivers in correct order for issue resolution.
http://dell.to/18LnbPL
Please let me know if this helps.
rdunnill
6 Professor
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December 29th, 2013 10:00
It is the Intel Management Interface. You can download the drivers here.
Bomboi123
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December 29th, 2013 11:00
Hi NATAKUC4,
I tried your answer first because the other answer would imply installing all drivers again, your answer but two...:emotion-1:
With the two Intel-drivers renewed, the problem seems to be solved.
Thanks to you both for good and quick answers.