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Viewsonic VX1932-wm 3 won't wake up

I have found threads all over the internet about my problem, and the solution was to e-mail dell for a recovery file, but I can't seem to get through to Dell to get it.  I'm hoping someone here can help.

I have had my XPS Gen 3 system using Windows XP  for a long time and have been running with a second Viewsonic 19 inch monitor hooked to the DVI port for years.  Suddenly, I believe after an automatic windows update, the Viewsonic monitor won't come out of sleep mode.  For a while I could unplug and replug it in which forced it out, but that solution doesn't seem to work anymore.  The monitor works fine on my laptop, so I don't think it's the cable or the monitor.

I have read about a program that Dell Support used to send out to people to address this bug, but because I'm out of warranty, I can't e-mail anyone.  Does anyone else have a solution?  My video card is a Radeon X800 XT

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