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danmb
2 Iron

Vostro 230 Memory speed not reported correctly in BIOS?

Hi,

We just purchased a Vostro 230 Mini-Tower.

The CPU and memory specs as ordered are:

317-9864    Core 2 Duo E8400/3.0GHz,6M,1333FSB,Vostro
317-9872    3GB, Non-ECC,1333MHz DDR3,1GB+2GB,Vostro

But when I go into the BIOS, the memory speed on the System Information page is reported as 1066MHz, not 1333MHz as expected.

I pulled the memory and looked at the label. Unfortunately it's Kingston memory. Kingston, for some strange reason, does not print the memory speed on the label. Size, yes. Speed, no.

Does anyone know why the speed isn't being reported correctly in the BIOS, and how to verify whether it's a BIOS error or we just didn't get what we paid for? I'm looking into CPU-Z and Memtest86.

Thanks in advance....

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7 Replies
7- Thorium

Re: Vostro 230 Memory speed not reported correctly in BIOS?

BX80570E8400 (SLAPL, SLB9J)
BXC80570E8400 (SLAPL, SLB9J)
BX80570E8400A (SLAPL)

Bus frequency is 333 MHz.

Because the processor uses Quad Data Rate bus the effective bus speed is 1333 MHz

CPU-Z rarely gives the correct answer now.

Enhanced Intel SpeedStep technology EIST and C1E allows the system to dynamically adjust processor voltage

and core frequency CPU-Z does not handle this well if at all and gives bad numbers.

Intel® Processor Identification UtilityIntel® Processor ...

Detailed Description

This version of the Intel® Processor Identification Utility will properly identify Intel® Core™ i7 Extreme, Intel® Core™ i7, Intel® Core™ i5, Intel® Core™ i3, Intel® Core™ i7 Mobile Processor Extreme Edition, Intel® Core™ i7 Mobile Processor, Intel® Core™ i5 Mobile Processor, Intel® Core™ i3 Mobile Processor, Intel® Core™2 Quad Mobile Processor, Core™2 Quad, Intel® Core™2 Duo, Intel® Core™2 Duo Mobile, Intel® Core™2 Extreme, Intel® Core™ Duo, Intel® Core™ Solo, Intel® Atom™, Pentium® Dual-Core, Pentium® Dual-Core mobile, Pentium® D, Pentium® Processor Extreme Edition, Pentium® 4 Processor Extreme Edition, Pentium® 4, Pentium® M, Celeron® Dual-Core, Celeron® D, Celeron® M, Celeron®, Mobile Pentium® 4, Mobile Celeron®, Multi-Core Intel® Xeon®, Dual-Core Intel® Xeon® and Intel Xeon® processors. Older Intel processors can be identified with the Intel Processor Frequency ID Utility.

File name decoder: (pidxxx##.msi)
pid = processor identification
xxx = country code or localized language
## = file version
.msi = file extension that indicates a Windows* installer (executable)

(example: pidchs25.msi = Processor Identification, Chinese-Simplifed, version 25, for Windows*)
 
xxx = country/language codes
chs: Chinese-Simplifed
cht: Chinese-Traditional
enu: English
fra: French
deu: German
ita: Italian
jpn: Japanese
kor: Korean
ptb: Portuguese
rus: Russian
esn: Spanish

 



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Tags (1)
danmb
2 Iron

Re: Vostro 230 Memory speed not reported correctly in BIOS?

Can someone please explain in plain English without cutting and pasting a lot of gibberish why the BIOS would report a memory speed of 1066 when we ordered 1333?

Thanks in advance.

 

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7- Thorium

Re: Vostro 230 Memory speed not reported correctly in BIOS?

When you download and install the INTEL Utility and run it within windows what does it report?

The other speculation I would make is that you have a

Intel Core 2 Duo E7500 65W 2.93 GHz 1066MHz

The Intel Core 2 Duo E8400 as well as all E8XXX-series processors have 6MB of L2 cache, run at a 1333MHz front side bus.

The 7500,7400,7300,7200 all run at 1066mhz FSB.


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

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danmb
2 Iron

Re: Vostro 230 Memory speed not reported correctly in BIOS?

Well, I don't really need the Intel utility, because on the same BIOS screen that reports the memory as 1066, it says clearly:

Intel Core 2 Duo CPU E8400 @ 3.00 Ghz

Belive me, if I didn't get the processor that I ordered, I would have mentioned it, don't you think?

So the question remains, why is the BIOS reporting the memory as 1066, when I ordered 1333?

Thanks in advance.

 

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AlanJayG
1 Copper

Re: Vostro 230 Memory speed not reported correctly in BIOS?

I have a similar problem. I have a Vostro 230, and the order sheet says that my memory is 1333 MHz. The bios screen says that it is 1066. I have been trying to upgrade the memory, and the local Micro Center sold me a 1333 MHz. memory board. when I tried to install it, the system wouldn't turn on, and kept giving 2 beeps as an error code, which indicates unrecognized memory. I took it back, and Micro Center (they are great, by the way) gave me a replacement in another brand. Same result.

I currently have bios 1.0.0. My guess is that this bios ONLY supports 1066. At the moment, I am not anxious to upgrade the bios, since one of my developers is using the system and I can't afford to clobber it if something goes wrong as a result of the upgrade.

I called Dell support, and it was a bit of a disaster, after speaking with 2 reps in 2 different depts., I wound up no where, except that they wanted to sell me another 1333 memory board, which is the only one they carry. And then the last rep asked me if I was satisfied with the support experience. She seemed surprised when I said no. I am also a little miffed by the fact that my problem stems from the fact that (it appears) that the product I received does not match the one that I ordered.

Does anyone know for sure if the 1.0.0 bios does in fact only support 1066 MHz? Dell seems to think that this system uses 1666.

 

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zdoty
1 Copper

RE: Vostro 230 Memory speed not reported correctly in BIOS?

I also have a few Dell Vostro 230's that currently have 2 1gb (PC3-10600) sticks and wanted to bump it up to 2 2gbs sticks (PC3-12800).  I did go to crucial.com and ran there memory scan and bought what it recommended.  When installed however I was also getting the 2 beeps and no booting at all.  What I did was install the old ram and checked the bios.  It was 1.0.0.  I then updated it to the 1.4.0.  Then tried the new RAM and it worked like a champ.  So I would try updating the Bios to the newest release and see if that fixes all problems.  

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JacquesAssert
2 Bronze

RE: Vostro 230 Memory speed not reported correctly in BIOS?

I'm sitting at a Vostro 230, that I just upgraded the the CPU from a Pentium Dual-Core E6500 to a Core 2 Duo E8400.

The BIOS v. 1.4.0 still reports 1066 for memory.

The Intel Processor Identification Utility reports ~1333, as does CPU-Z Rated FSB.

I presume that the bus can run at both speeds, and the BIOS starts with a lowest common denominator approach in order to support the widest range of CPUs and memory. Or it could just be a mistake.

Regardless, the seat of the pants experience of the E8400 tells me that the FSB is running 1333 in Windows.