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Vostro 230 re-boots immediately after shutdown
When I shut down the Vostro 230 it re-boots by itself a few seconds later. I have to unplug the power lead to stop it re-starting. Any suggestions.
DELL-Hemalatha
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August 14th, 2016 21:00
Hi Dai999
Thanks for writing to us.
When did the issue start? Was there any hardware or software changes done recently?
Please update the video drivers and the BIOS from support.euro.dell.com--enter the tag#--submit--drivers and downloads--choose the operating system-
Let us know how it goes.
Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message
Regards
DELL-Hemalatha
2.8K Posts
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August 17th, 2016 16:00
Hi We are awaiting your response.
Dai999
22 Posts
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August 27th, 2016 09:00
Hi Hema and apologies for the delay in replying. I'm sending the information you requested by PM, but here are some answers as well:
The Vostro 230 has been in use for several years with Win 7 Pro. A year ago I upgraded it to Win 10 Pro and had no problems. The PC problem started by it refusing to start most times so I took it out of service. In my workshop it then powered-up with no problem and then started re-booting. Every driver, Win 10 etc has been kept uptodate except I did find the BIOS needed updating which I did but it made no difference to the re-booting. For info I support 50 Dell PCs of various ages (including Dimension E520s!) all with Win 10 with very few problems except this rogue. I'm guessing it has a faulty Motherboard or PSU that controls the switching action.