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A.Dar
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Who do you complain if the DELL India Escalation Team fails to provide support

Could someone help me with the organisation structure at Dell Support India? I am guessing there are going to be levels of customer support, starting with a base team then an escalation team, right? Who do you write to if you are not satisfied with the DELL Escalation Team?

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Re: Who do you complain if the DELL India Escalation Team fails to provide support

Could someone help me with the organisation structure at Dell Support India? I am guessing there are going to be levels of customer support, starting with a base team then an escalation team, right? Who do you write to if you are not satisfied with the DELL Escalation Team?

Have you tried this link,  Unresolved Issues, you can use that.

      

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Re: Who do you complain if the DELL India Escalation Team fails to provide support

Hi  A.Dar,

Welcome to the Community,

Apart from trying the link given by  RobinBredin,you can private message me your system service tag number.To private message click on my user name,click start conversation.

I will see if I can help you.

Thank You

Dell | Social Media Outreach | Global Social Media & Community




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8 Krypton

Re: Who do you complain if the DELL India Escalation Team fails to provide support

You have to Go thru Dell INDIA's site to address Dell India issues.

Dell Also has Facebook and Twitter

Call 1-800-425-4026 or 080-2506-8026

 

Contact Dell Services

 

Dell Services Data Sheet

Dell Service Agreement


Report Unresolved Customer Service Issues
here

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Contact USA Technical Support






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Re: Who do you complain if the DELL India Escalation Team fails to provide support

This thread has been locked due to inactivity. For assistance, with same issue or a different issue, please click New Post on the top right to start a New Thread.                    

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