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Re: X-Fi Screech of Death

I plan on testing this issue by using one video card (not sli) and just 2GB of ram. Installing Vista 64bit with all updates and newest drivers. Then installing the other 2GB after 24hours of testing and restarting. I think its a motherboard plus memory issue.
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8 Krypton

Re: X-Fi Screech of Death

I hope all with screech or audio issues have taken note , there has been no reply from a Dell represntitive on this Screeching Audio isuue in quite awhile. in this thread or other threads.  Not even recent posts by New XPS 730 owmers, That says Much in  my books. Dell Simpley Do Not Care , as there is No Solution.
Message Edited by Toronto699 on 09-15-2008 12:47 PM
Message Edited by Toronto699 on 09-15-2008 12:48 PM
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8 Krypton

Re: X-Fi Screech of Death

I think you are right but I don't want to give up yet.
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8 Krypton

Re: X-Fi Screech of Death

All,

I have plenty of Issues with Dell. My post was only to afford an option (and a Maybe) to hopefully get something working for y'all. Not proposing anything with the post. If however, someone tries it and it works... Great for those that find it a prerequisite. Sorry if it offended anyone. I look at it this way... If my car is in a ditch, and I really need my car, I'm gonna git a tow truck and tow it out! I'll deal 'wif da 'surance company later, BUT I'll have my car. Sorry again.

Sean

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8 Krypton

Re: X-Fi Screech of Death

shdbcamping1

no offence taken, im rather much peeved at the sound issues , as it has made a 5 year old scared ,  in tears and fear, and still does. It has been years this issue has gone on.  many have spent countless hours on this Screeching issue . most give up. Dell Wins We Lose . A 5 year old is in Fear and Has Tears.

Message Edited by Toronto699 on 09-15-2008 12:56 PM
Message Edited by Toronto699 on 09-15-2008 11:57 PM
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8 Krypton

Re: X-Fi Screech of Death

Unfortunately this problem exists with all X-Fi cards, whether Dell OEM or retail, and the problem occurs on all MoBos, not just on nVidia chipset based MoBos. Thus it is more a Creative issue than a Dell issue. Even with this being the case it would be great if Dell could solve the issue Dell probably still sells systems with these cards as many consumers perceive them as being the best soundcards.
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8 Krypton

Re: X-Fi Screech of Death

ELK,

We oughta broadcast this one on all available channels! We agree.

Sean

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8 Krypton

Re: X-Fi Screech of Death

I'm really sorry to see Dell has spooked this poor 5 year old about using a computer. This will probably affect her for the next few years when she comes around someone else's computer. I pray that this doesn't happen and wish the best for the young one having to face such a horrowing experience.

 

Dell honestly needs to make an appearance on the forum and also email all past and present owners in or out of warranty that they know something is happening and they are working with Creative to address the problem and as soon as it gets worked out all owners will be shipped new (not refurbished) parts and also they should throw in a gift card to a retail store other than Dell or Creative, say around 150.00 to each owner of one of these systems that we all know has the SOD problem. They should handle there business up front with there customers and not try to hide the fact  they know something is wrong instead of denying email and removing post (like a communist nation would). I guess they expect us not to hear this sound (even though we do) and proceed as if everything is just fine. I hope all the people that went out and purchased new sound cards at retail will still stand behind us that haven't and let's make a multi billion dollar company hold up to there side of the product we assumed we were getting. I have always held Dell up as a high end quality innovator. Since this screech of death and there continued hop, skipping, try this, try that,  the problem has gotten out of hand. I don't know that I still have that opinion, depends on how they fix it will determine my future thoughts on Dell. I'm pretty sure they will do the right thing. We can do more as a group than we can as an individual-all marketing campaigns will tell you that. Positive or negative. DELL needs to keep there clients. And they need to quit acting like the Chinese and stand behind there products, it was us the American people that took them where they are today. I know in the USA our people demand quality especially from such a big HIGH HELD QUALITY COMPANY.

As long as they have had this problem you can't tell me they have no idea as to what's going on? I bet they knew after they received about 50 calls on it that they started researching it. And you know that after they received another few dozen emails and forum complaints on it they put people on resolving this issue. I'm sure it is most likely to big of a cost issue for them and they probably are taking the denial route using that reason. One thing we have going for us though-They can't deny it now- there are to many of there techs and system owners that have said it was a problem. I truly believe they know what's wrong just trying to find the best cost effective way (the company) to make it correct. Hey it's a DELL. This is only my opinion and I had no intentions of upsetting anyone. I do think truly DELL already knows what's happening. Hold your invoices. And I would respect my customers a little more if I where in there situation.

Please everyone have a pleasant day and I truly am not trying to upset anyone, I just think as a group you can get more done.

I wonder if they will delete this message? They did make me edit it before posting. Commies

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8 Krypton

Re: X-Fi Screech of Death

Dell have no intention of doing the 'right thing'. This issue has been around for a long long time. The moment they knew of an issue they should have stopped shipping this card straight away, or acknowledged the existence of a problem and given a promise to remedy it as soon as a solution was found. Although this is a Dell forum, it seems to be run by staff who have absolutely no power to do anything other than respond in a 'support' capacity, and nobody in authority reads these mails, or ever sees them. So if 10,000 people on this foum were complaining about a genuine problem (like this one), nobody (other than Dell support) would ever know. I might as well be blogging it on my wall at home (in crayon)!! I have given up even bothering at this point and will be purchasing an Asus Xonar card as soon as I get the cash together, and a non-Dell PC for my next PC purchase. I will also be advising everyone I meet to steer well clear of Dell in future (and I am a software developer so I get asked for recommendations quite a lot). But that is about as much as we can do. Spread the word. Don't buy Dell and don't buy Creative. That is all that is in our power to do...
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Re: X-Fi Screech of Death

In case you were in any doubt that Creative has a role in this too...

 

Creative Forums Thread Link

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