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XPS 27 7760: PCI Bride removed and reinstalled at Startup
My system: Dell XPS 27 (7760)
Bios: 2.02 (Latest available)
OS: Windows 10 Home
PCI Bridge Driver: 10.1.1.18 (dated 4/4/16)
The system event log reports that a previous shutdown was unexpected, however I did power off the system normally. When I turn the PC back on it indicates that the PCI bridge was removed and reinstalled. This happens frequently and updating my Bios does not fix it.
Support Assist also claims that updates are available for the Intel Chipset management engine (11.6.0.1047, A01), but this is already installed. Uninstalling it and reinstalling it does nothing.
Any ideas?
Thanks,
DiAngelo
Mary G
2 Intern
2 Intern
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20.1K Posts
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April 24th, 2017 11:00
Go to Dell Support here and let it detect the correct drivers. www.dell.com/.../drivers
DiAngelo
40 Posts
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April 24th, 2017 12:00
Did that..."No driver updates found. Your system has the most recent updates."
RoHe
10 Elder
10 Elder
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43.5K Posts
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April 24th, 2017 18:00
Go to Intel's download site and let their wizard scan the hardware for suitable drivers...
DiAngelo
40 Posts
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April 25th, 2017 15:00
I updated the Intel drivers since the drivers on the Dell website are not the latest. Will test over the next few days to see if this solves the problem. I have seen from different threads that the Support Assist often instructs users to install older drivers, or drivers that may have already been installed.
Thanks,
DiAngelo