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Dacoco
1 Copper

XPS 27 7760 with RX 570 (2017) - Force Apps to use AMD Card and not Intel

Hi,

I have a 7760 AIO with the AMD RX 570 dedicated graphics. I use Adobe Photoshop and Premiere Pro and have troubles to force these apps to use the AMD instead of the internal Intel GPU for rendering.

In the settings of Adobe you can just turn on GPU Support on or off but you see that the Intel GPU is used.

When I disabled the Intel GPU in Windows Device Manager it works, but internally windows doesn't really disabled the card. Instead it emulates a "Basic Display Adapter". Why is that a problem? Because in this case 4k Videos Play stuttering in YouTube, VLC, Windows Player etc. Because he doesn't use the Intel functionalities for playing video.

Next try was to completely disabled the Intel card in Firmware/Bios. This works as the videos in VLC, YouTube etc play flawlessly and also Adobe recognizes the correct GPU - BUT the colors are totally wrong and strange. Maybe this has something to do with the color management tool from Dell but I don't know. And when I uninstall it, I don't know how to get it back.

So - how can I force apps to use a specific GPU? The old 2710 had a Nvidia and you could just right click the icon and choose start with Nvidia GPU but for AMD this doesn't exist.

Thanks

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12 Replies
Moderator
Moderator

RE: XPS 27 7760 with RX 570 (2017) - Force Apps to use AMD Card and not Intel

For the operating system, the Intel GPU is always primary. The AMD GPU is just a co-processor. AMD Switchable Graphics is designed in a way that the Intel video card stays on by default and the AMD video card only turns on when graphic intensive applications are run. The Windows desktop (Aero) use the integrated graphics. Hence, the switching is automatic and it cannot be done manually. However, you can configure specific applications to run on high performance (AMD) or power saving (Intel).

AMD Switchable Graphics articles here, here, and here.

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Dacoco
1 Copper

RE: XPS 27 7760 with RX 570 (2017) - Force Apps to use AMD Card and not Intel

Hi Chris,

thanks for the provided links. Unfortunately some of them seemed to be old. The "high performance" setting doesn't work for Adobe Products. Is there a trick?

Thanks

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Moderator
Moderator

RE: XPS 27 7760 with RX 570 (2017) - Force Apps to use AMD Card and not Intel

That I do not know. Perhaps post on the Adobe and AMD Forums asking other users what they have tried.

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speedstep
6 Thallium

RE: XPS 27 7760 with RX 570 (2017) - Force Apps to use AMD Card and not Intel

OpenCL programs which will function on Nvidia, AMD, and Intel hardware, on GPUs, CPUs, and Accelerators.
 If you use CUDA, you will have to use Nvidia GPUs.


"Adobe Photoshop and Premiere Pro " need NVIDIA CUDA based card for "high performance" otherwise you are using INTEL Graphics.

  • nVidia GeForce: 400, 500, 600, 700 series 
  • nVidia GeForce GTX 965M & 980M
  • nVidia Quadro: 2000, 4000 (Windows® and Mac OS), CX, 5000, 6000, K600, K2000, K4000, K5000 (Windows® and Mac OS), M4000, M5000, P2000, P4000, P5000
  • nVidia GRID K1, K2

 

Premiere Pro CC gets a significant boost with NVIDIA GPUs to give video editors a faster, more fluid and intuitive workflow, especially with power-hungry 4K media. GPU-accelerated features include GPU debayering for quick RED media playback, smooth interaction with the Lumetri Deep Color Engine, and an amazing automated transition feature with Morph Cuts.


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The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






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Dacoco
1 Copper

RE: XPS 27 7760 with RX 570 (2017) - Force Apps to use AMD Card and not Intel

Is this true? I bought an expensive 7760 to see that the powerful AMD card is slower than just using the CPU using Premiere Pro? I'm going to cut a video in a couple of days. So I will test it a little, but that shocks me a little.

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speedstep
6 Thallium

RE: XPS 27 7760 with RX 570 (2017) - Force Apps to use AMD Card and not Intel

Directx 11  HD 7760 is not a DirectX 12  Fire Pro 6100

Note that in the macbook test the Open CL is also slower than INTEL Graphics.  CUDA is exclusive to NVIDIA GPU.

Cuda is the dominant API for Photoshop and Premier because Cuda is more mature than Open CL.

OpenCL and CUDA are completely different. They can both use the same HW ONLY on NVIDIA. But just as OpenGL and DirectX, one is not under the other or vice versa.

In the case of Adobe products Dell neither writes the OS nor the API nor do they support merchantability or fitness for a particular purpose in regard to Premier or Photoshop etc.  Nor does dell support software from 3rd party vendors.

 

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

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Dacoco
1 Copper

RE: XPS 27 7760 with RX 570 (2017) - Force Apps to use AMD Card and not Intel

Not really sure what you mean but my XPS 7760 has a RX570 on board.

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speedstep
6 Thallium

RE: XPS 27 7760 with RX 570 (2017) - Force Apps to use AMD Card and not Intel

RX570 is not Firepro,  Geforce is not Quadro

RX570 does not represent a "high end" premier or photo shop GPU.

The Design is more geared towards games.

What you are asking for is not what the RX570 is designed for.

Your XPS is not a Precision Workstation nor is it a Mac Pro with Dual D700 Cross Fire capability.

ANY AMD card can ONLY DO Open CL.

For Cuda it requires an Nvidia card.

Dell does not support Adobe products or features or Speed or lack therof on XPS systems.   Dell Precision Workstations are certified for

Maya 3D and Autocad and Adobe Premier etc.

  • AMD/ATI FirePro: 3800, 4800, 5800, 7800, 8800, 9800, 3900, 4900, 5900, 7900, W8100, W9100, D300, D500, D700
  • AMD/ATI FireGL: W5000, W7000, W8000

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

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Dacoco
1 Copper

RE: XPS 27 7760 with RX 570 (2017) - Force Apps to use AMD Card and not Intel

To clear things up a little. I know the RX570 isn't a high end graphic card. At the moment I use XPS 2710 (i7 3770 and Nvidia 640m). It is slow and I want to update to a newer hardware, but keep the All-in-one Concept. Therefore I bought the XPS 7760.

So my question about performance is more - will a Nvidia (in this same graphics card price range) be sooo much better comparing to a AMD card? I know that I didn't bought a high end machine but if this AMD card is a really bad idea and practically not usable for Adobe I would maybe return it

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