burningzeroX
Not applicable

XPS 2710 AiO - Audio for HDMI input No longer works

Hello, a bit stumped on this one.  I have had the XPS 2710 since Nov and use the HDMI input (aka use my XPS 2710 as a monitor) for my Xbox 360 and my PS3 from time to time.  The video still works great but I no longer am receiving any audio using the hdmi this way. The PS3 and 360 still work fine using HDMI on my AV Rec but not when connected to the XPS.  

Here is what I have tried so far. . .

A different HDMI Cable

Updating the RealTek drivers

Updating the nVidia drivers

Updating the Intel drives
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Only thing I see listed in my Sounds settings are  the Speakers and the RealTek optical out. 

Nothing seems to be disabled under sounds or device manager.  Thanks for your suggestions.

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6 Replies
marcin3d
2 Bronze

RE: XPS 2710 AiO - Audio for HDMI input No longer works

Hello Dell suport! I still waiting for answer!!!!

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osprey4
8 Krypton

RE: XPS 2710 AiO - Audio for HDMI input No longer works

Hi Marcin3d,

Please provide the model of your Dell desktop and operating system, as well as a description of the problem you are having.

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Rodger P
2 Bronze

RE: XPS 2710 AiO - Audio for HDMI input No longer works

Did you ever get an answer???  I have the exact same issue: Dell XPS One 2710.  Plugged my DirecTV wireless genie in through the HDMI IN port, flip to HDMI...  video is there / no audio.  Very frustrating.

Impossible to even find a discussion about this through a Google search.  This was the only thing I could find.

Is there a workaround?  Also just using the controls on the bottom of the screen - volume won't go up or down -it's just stuck where it is '14'.

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marcin3d
2 Bronze

RE: XPS 2710 AiO - Audio for HDMI input No longer works

Hi its XPS 2720 windows 8.1. When I switch to hdmi input, volume stuck at 44%. My ps4 is connected to hdmi, cant adjust volume, OSD doesn't work.

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Dels834
2 Bronze

RE: XPS 2710 AiO - Audio for HDMI input No longer works

I'm having the same problem.  What's the fix?

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pcarter134
2 Bronze

RE: XPS 2710 AiO - Audio for HDMI input No longer works

I can not hear anything on my dell 2710 xps on any application, i.e. Facebook, iTunes or any other recorded link.  the volume is turned up.  what is wrong?