1 Copper

XPS 400 Hard Drive Failures.

In the last 2 months, i've had a total of 3 Hard drives die in my XPS 400. 1 which was my original that lasted for 2 1/2 years before it crashed. Then i went and got a Seagate 700 gb Sata hard drive, and freshly installed the Operating system and all the drivers. This new drive lasted about a week or two. I figured the hard drive i got must have been faulty, so i got another hard drive, did the installation on that one, and that one lasted less then a day. Both failures left the 2 & 3 indicators lit on the front of the computer which would be a hard drive failure.

I just want to see if anyone has any ideas on what could be causing this, because 1 faulty hard drive is bad luck, but two is indication of another problem.


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8 Krypton

Re: XPS 400 Hard Drive Failures.

One thing you might want to check is this notice from Seagate:  Firmware Recommendations.  Seagate has evidently had some problems with failures due to firmware.  The knowledge base article referenced should explain how to determine if your drive models are affected.

Dell Forum member since 2005