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XPS 410 does not start up after memory upgrade
I have a 3 year old XPS 410, that came with 2GB memory ( PN424 Dual In-line Memory Module, 1G 667M, 128X64, 8, 240, 2RX8; this description comes from the original system config at dell.com.
I wanted to upgrade to 4 GB, so I bought two Kingston KTD-DM8400B/1G Dimms. Kingston specifies that this memory will work in an XPS 410. I did install them according to the instructions posted here, making sure that the the Dimms were paired correctly, and that the securing clips snapped into position.
Now when I power up the computer, the screen shows a blinking cursor in the top-left of the screen, but does not proceed any further. Once I remove the extra memory, the computer works fine again.
1. Am I missing any steps in the installation?
2. Did I buy the wrong DIMMs?
3. Any other things anyone can think of?
Thanks, Duppie
PS. I did search the forums before posting, but did not find an answer. If this has been asked before, I apologize.
Davet50
14.4K Posts
1
January 2nd, 2010 09:00
Lets start by making sure the new memory is good. Remove all the memory. Take one stick of the new memory and place it into slot 1 the slot closest to the processor. boot the system. Repeat this with the other stick. If both check out ok go ahead and place just the new memory into the system and see if it will boot.
iroc9555
1K Posts
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January 2nd, 2010 09:00
Hi Duppie and welcome to DeLL Forums.
After you checked Davet50 instructions and if your PC does not reboot, you could reset CMOS. Also Dell machines are known to be picky when memory modules are concerned. I looked at your Kings and part # by Dell and they do not matched with the part # given by Dell for the XPS 410. Look here.
If they do not work at all you can return them and buy new ones at Crucial. Mind you do not get modules for 2.0 Volts. There are instances in which they do not work with the 410/9200. To be sure buy only 1.8 volts.
duppie
5 Posts
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January 2nd, 2010 11:00
I tried your suggestion.
One DIMM booted up nicely. When I inserted the second one, the computer did not boot up at all. I guess that makes it a bad DIMM? I will get it replaced
Thanks for your help!
Duppie
Davet50
14.4K Posts
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January 2nd, 2010 14:00
You are welcom.
Keep us posted as to how it turns out.
Davet50
14.4K Posts
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January 31st, 2010 07:00
Good news Glad to have helped and happy computing
duppie
5 Posts
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January 31st, 2010 07:00
Davet,
Your suggestion was right on. I replaced the DIMM (Buy.com was very good about replacing it, albeit a little slow) and it now works fine. Control Panel > System and Maintenance > System now shows 4 GB
Thanks again,
Duppie