alvinkhorfire
1 Nickel

XPS 420: RAM Frequency is 667 MHz instead of 800 MHz.

My Dell Desktop XPS 420 originally has 2 x 2 GB DDR2 800 MHz CL5 SDRAM Memory. It ran at 800 MHz back then.

Recently, I added in another 2 x 2 GB DDR2 800 MHz CL6 SDRAM Memory, so the total RAM is 8 GB. However, the RAM speed drops to 667 MHz. I don't think there is setting in my BIOS that can charge the RAM speed. Is there a way to charge the RAM frequency in BIOS?

For your information, I have applied the latest BIOS update, which is A07. 

I wonder if the root cause of this problem is that I mix the CL5 RAM with CL6 RAM. However, RAM latency should not be the factor, here, right?

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14 Replies
fireberd
6 Indium

Re: XPS 420: RAM Frequency is 667 MHz instead of 800 MHz.

The most logical thing is that the new memory is mislabled and is 667 instead of 800.  The Memory will run at the speed of the slowest memory installed.

 



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Davet50
5 Iridium

Re: XPS 420: RAM Frequency is 667 MHz instead of 800 MHz.

Well mixing the latencies can definitely have an effect, in that the  memory controller will try to run all the ram according to the SPD's that are programed into the sticks. Since 6 is slower that 5  the controller will try to run the CL 6 at the CL 5 timings, and most likely there is no CL5 timing programed in the CL 6 sticks, then the memory  will fall back to the slowest ram timings in order to prevent the memory controller from self destruction.  The most easy way for it to do this is to lower the speed.

You best bet is to have all the ram the same.

 Home Built Sandy Bridge P8P67 i7 2600k @ 4.5 GHz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
Dell Studio XPS 1645  Window 10 Pro

Forum member since 2003

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alvinkhorfire
1 Nickel

Re: XPS 420: RAM Frequency is 667 MHz instead of 800 MHz.

I am pretty much sure that the two new RAM modules run at 800 MHz by default, since I have checked the code number of these modules. The only difference is the latency itself. I believe that by logic, all my 4 RAM modules should be able to run at 800 MHz, albeit at larger latency of the new RAM. However, such is not the case. Well, since the CL5 RAM is not available near my place, I was forced to purchase the CL6 RAM. Still, I am sure that the CL6 RAM can run at 800 MHz.

Another theory worth speculating is regarding the XPS 420 motherboard. As compared to using just 2 RAM modules, using all 4 RAM modules may decrease the motherboard stability and increase power consumption. To maintain stability, the motherboard will decrease the RAM speed.

If such theory applies to the XPS 420 motherboard, I will be utterly disappointed. I checked the User manual with no indication that RAM speed may be reduced when all RAM slots are used. I paid premium price for XPS 420 (at that time, Alienware was not offered by Dell then), and you are telling me that  the XPS 420 motherboard cannot use all 4 RAM modules without decreasing RAM speed? Come on, Extreme Performance Desktop (XPS) would have meant something, right?

Sorry for harsh tone here. It is just that i am expecting top-notch performance from my XPS 420 desktop. Any advice is very much appreciated. Thank you.

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Moderator
Moderator

Re: XPS 420: RAM Frequency is 667 MHz instead of 800 MHz.

I am pretty much sure that the two new RAM modules run at 800MHz by default, since I have checked the code number of these modules.
* Pull the original Dell memory and leave the new 2GB in there. Run CPU-Z. What is the MHz? They must be PC2-6400. If they are PC2-5300 they are 667MHz.

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alvinkhorfire
1 Nickel

Re: XPS 420: RAM Frequency is 667 MHz instead of 800 MHz.

The CPU-Z report file generated when it only has the original 4 GB RAM:

The CPU-Z report file generated when it has all the 8 GB RAM:

The following is the proof that the 2 new RAM are of 800 MHz type:

 

The last image states that my RAM modules are running at  667 MHz, although they are all of 800 MHz type:

Please provide some guidance to me, so that I can tweak the RAM to run at 800 MHz. Thank you very much.

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alvinkhorfire
1 Nickel

Re: XPS 420: RAM Frequency is 667 MHz instead of 800 MHz.

Can anyone help me please?

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BenjaminD83
1 Copper

Re: XPS 420: RAM Frequency is 667 MHz instead of 800 MHz.

I'm very curious what you ended up doing with your XPS 420 . . .  I'm just now discovering this problem. I was orignally running:

STOCK - 2 x 1GB PC6400 800mhz  

STOCK - 2 x 512MB PC6400 800mhz

This gave me 3GB at 800mhz verified in BIOS, but when I went to drop in G.Skill 2 x 2GB PC6400 800mhz with a Latency of 5,  along with the STOCK - 2 x 1GB PC6400 800mhz I was shocked to see 667mhz in my BIOS settings. Sounds like the SAME ISSUE. Unfortunetly this maybe my last Dell as it should be everyone else in this post, they made their last excuse. I spent and hour with an XPS tech trying to explain this to him. He only proceeded to tell me though its not impossible in most likely improbable and that was that. This motherboards eSata port also gave me hell, though they fixed the issue, it is by far perfect as it takes twice as long to boot the controller.

Did you ever purchase the secound identical RAM set, and if so, did it work? I really don't want to buy $65 of 800mhz RAM if I'm only going to get 667mhz out of the XPS motherboard.

Thanks!

 

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Davet50
5 Iridium

Re: XPS 420: RAM Frequency is 667 MHz instead of 800 MHz.

Your problem is mismatched ram. Even though the specs might appear the same any slight difference in the ram sticks will cause the ram to run at the default speed.

 Home Built Sandy Bridge P8P67 i7 2600k @ 4.5 GHz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
Dell Studio XPS 1645  Window 10 Pro

Forum member since 2003

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BenjaminD83
1 Copper

Re: XPS 420: RAM Frequency is 667 MHz instead of 800 MHz.

So your saying you can't just match the RAM's MHZ as I have (PC6400 - 800MHZ). I also have to match other specs such as Latency, power or other wise? These are different sets of RAM, yes, but they are also utilizing different channels. Both sets of RAM are 800 MHZ by default. I have never heard this in any forum or other wise, might you elaberate what you mean by mismatched.

Either way if your saying they are mismatched, I should be able to purchase another set of fancy G.Skill RAM and I'll reach 800MHZ. Instead of pairing my set of cheap 800mhz DELL RAM with a better set of 800mhz G.Skill RAM.

Don't forget the other guy in this forum was also running a XPS 420 motherboard, this couldn't be the issue?

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