My new drives have been in over a week now and I have not had a problem....yet....
Does windows update automaticaly install SP1 or do i need to manually download it
Sorry I didn't see this thread.
I've had the same issues with my xps420. 4 weeks after purchase 1 of the HDD is reported as failed in the raid 1. Anyway, Dell have responded extremely quick in my case, called tech support Sunday asked to do a test which took 10 hours reported back Monday. Tuesday an engineer came and swapped out both HDD and reinstalled all the shipped software.
The 'Intel Matrix Control Panel' kept freezing when I tried to open it after the HDD failure
The HDD were Samsung and are now Western Digital (according to the engineer that installed them).
I'm in the UK and my system came from Ireland mid Jan 08
I will keep you posted