So I recently tried to upgrade my video card but the card I upgraded to works fine for the most part but eventually my monitor will just shut down to power save mode. This happens after anywhere between 10 mins to 4 hours or more of use. It happens while browsing the net, playing a game, whatever. Basically it doesnt have a set pattern that it goes by.
I contacted the company that made the video card and what they told me is that because of the age of my comp it could be that my motherboard does not fully support UFEI. I have looked high and low for information on the motherboard but cant find any. This is my last stop before trying Dell support services proper. If anyone has any information or could point me in the direction of info this would be greatly appreciated.
Additionally before the company told me this I thought it might be the power supply that needs to be upgraded but now I do not know.
Additional information: I tried another monitor and it still had this problem.
System Model: XPS 630i
Original Video Card: ATI Radeon HD 4800 Series (x2)
New Video Card: EVGA GeForce GTX 1050 Ti
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my motherboard does not fully support UFEI.
Correct. Too old to support UEFI at all.
Check Windows Event Viewer for errors around time of a failure.
Any signs of overheating?
Forum Member since 2004
I am not a Dell employee