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1 Copper

Re: XPS 730 FANS AT 100%

Thanks very much.  Will this fix it for good?  Or is it just a temporary fix back to the way it was?  Will I be able to mess with the LEDs trouble free?
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3 Argentium

Re: XPS 730 FANS AT 100%

regarding new A02 firmware

i didnt get issue regarding fans... but just now i flash the firmware 

before i update the version showing 22... and after i flash the firmware it still showing same version (22)

 

i dunno whether developer forgot to change the version number or its just patch that dont count as new version, but i like the version number changed to make sure i installed the update correctly

Community Manager
Community Manager

Re: XPS 730 FANS AT 100%

slyphnier,

"before i update the version showing 22... and after i flash the firmware it still showing same version (22)"
That is normal for this update. After you clicked Load FW, if you got the option to click OK, then the firmware loaded correctly.

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3 Argentium

Re: XPS 730 FANS AT 100%

thanks for the validation chris

just want to make sure everything normal ^^

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1 Copper

Re: XPS 730 FANS AT 100%

Had the same exact problem plus the BIOS registered a "ambient temperature sensor failure" upon boot. Fixed the problem by reinstalling the ESA firmware as instructed on this thread to the letter. I can even mess with the LED's now with no problems! I did not have to take my computer apart. 🙂    Thanks Chris. It's nice to know that someone at Dell is making an effort to relieve this seemingly common problem.
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1 Copper

Re: XPS 730 FANS AT 100%

To any of you with the 100% Fan and LED problem. I am having the same problem and will try the fix on message 18 when I get home. Did any of you having this problem get an ALERT on restart saying "Alert! M/B USB cable has been disconected"? This was on a black screen with Phoenix at the top upon restart. Got the same message after second restart but did not get it on a third. Any one else get this or know what it means?
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1 Copper

Re: XPS 730 FANS AT 100%

Micah, you are seeing a message for your USB cable being unplugged probably for the same reason I saw this: "Alert! Ambient temperature sensor failure!" in my Phoenix BIOS screen. It seems that when this problem occurs, the software the controls the master control board  (I/O board) becomes corrupted. This is the ESA Firmware. It makes sense because the same software that allows you to control the color of the LED lights is the same software that controls EVERYTHING else that we are seeing malfunction, fans, temperature sensors, usb connectors, you name it. If the ESA firmware fix works for you, that message should go away. However, when I tried talking to a Dell representative about the problem initially, he had me refresh the BIOS. After I did that I had the same Ambient temperature sensor message PLUS an error message for the floppy drive and the audio cable! I corrected this by resetting the BIOS setup setting for a floppy drive to "none" (my system has no floppy drive) and by setting the audio device to "HDMI only" If the fix in this thread fixes everything but your error message make sure your BIOS is set to the correct function for the USB peripherals.