XPS 730x H2C loses power / resets / reboots "randomly"...

Hi Steve,

I will definately keep my fingers crossed.:emotion-1:  I have still not purchased the 730x as of yet. Still waiting for firm assurance that this reboot issue has been resolved, with a permanent fix, not jsut a temp. one.

By the time I get to getting it, windows 7 will be out & intel would have distributed their upcoming 32nm processor.

I want to get everything top notch with it, being I will not purchase another for a few years. That will cost a lot more then their base prices. I do not mind spending the money on a reputable system, not one that will give me unwanted ulsers.

Thank you for keeping me updated & I wish you the very best with the system.

Please keep let me know, once you have transferred. I really appreciate it.

Take care & have a great week Steve!

Rick

Since BIOS 1.0.2 has come out the other day, does it fix this problem?

I have not yet downloaded it.  I am waiting to hear some of the reviews first.

I loaded the new 1.0.2 bios on my machine yesterday morning (early).  It's changed the graphics displayed at POST, and a new progress bar.  I have not looked to see what the C-State is set at yet...(Been buzy)  But I did get a random reboot this morning playing World of Warcraft that I had never gotten since I've own the machine.  (Delivered 10 April) It doesn't appear to POST any faster either.  Still testing.

My System:
XPS 730x
I940 (Air cooled)
Radeon 4870 X2
6 Gigs RAM
2 Terabytes Harddrive (1 TBx2 RAID 0)
Windows 7 Ultimate x64 (I know...could be part of the problem.)
Trend Micro Internet Security
Alienware 1.0.31.0
XPS Thermal Monitor
ATI Catalyst v. 2009.0317.2131.36802

I just downloaded and installed the new Bios, then I enabled the C-State. The computer started rebooting and I had to disable it again. I just can't believe that Dell can't get these computers to work properly

The new bios disabled c-state. Leave it off.

Hey Chris.  Do you have the release notes for the new bios? 

The download site makes reference to it but there are none provided as far as I can tell.

Maybe they are provided after you install the update I am not sure.

Steve

Hello,

I just whant to lett every body know. When i installed the new bios update. it crasht after 2%. And now my computer doesn't whant to go on any more. Dell is coming to replease my motherboard on monday.

If i tell the technical support about the problems and if theye read the forum they would see that I'am not the only one. They tell me that they aren't notest about tis problem, and everything we tell here they don't take inaccount to do something about it.

Even with the new update this issue is still happing to my system.

And if anyone knows the number to north American tech center can you plz tell me it as i am tired of hearing the script readers in India tell me what i already know. 

Hello everybody,

On my computer dell solved the problem, by replacing my motherboard and my CPU.

Everything works perfect now.

An update on my system.  I've continued to have random reboots up until Tuesday, when I downloaded and installed Windows 7 rc1.  My system has been smooth as silk ever since.  3 days now with no reboots. 

I can confirm this i did the upgrade to Win 7 rc1 64 and no shutdowns so far will need to keep testing as they are to random to rule out just yet but this is still no fix there is a issue some were with these systems

This is still happing after more test looks like it has not gone away with Win 7

Looks to be giving this error in the app log from source WMI

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Anyone have issues with disk performance aka thrashing in Vista x64 with the 730x H2C when alt tabbing out of games.  EG:  In World in Conflict, if I alt tab out of the game, the computer freezes up for a while and I'm waiting for minutes just to get to desktop.  I had the 720 H2C before and it ran the game much better in Vista 32 bit.  I could alt tab and instantly be back on desktop.

I've tried disabling indexing, superfetch, turned on performance settings in advanced system properties (turns off all vista aero features).  I've monitored my system in resource monitor and the weak link appears to be the disk.  I am running a RAID 1, but from what I read, this should only have a minimal impact on performance.

I'm thinking of installing the game on the hard drive not in the raid for testing and maybe even install it on the 3rd hard drive under XP as 2nd boot.  For a 4,000 machine and 1 year newer, I would expect better performance than the 720 H2C.

System seems to be fairly stable once Dell turned off c-state and removed the thermal monitor software.  Lately, I have been crashing out in WIC, but just updated the latest drivers for video and that may have fixed issue.

Any help would be much appreciated.

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