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XPS-8300 - how to get Windows 10 to recognize 32GB of RAM?

I have an XPS-8300. I've installed 32GB of RAM. However, Windows 10 is only recognizing 19 of it (yes, 19GB - an odd number to recognize):

INSTALLED MEMORY: 32GB (19.0GB Usable)

Is there a way to get the XPS-8300 to use all 32GB of memory? Any help would be appreciated. Thank you!

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RE: XPS-8300 - how to get Windows 10 to recognize 32GB of RAM?

The 2010 XPS 8300 was only tested/validated by Dell to use 16GB DDR3 1333MHz in Windows 7. So we are in unknown and not tested ground here with 32GB and Windows 10. 

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