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XPS 8500, RAM installation not working

I own a dell xps 8500, which I got a fair few years ago now, but I have been slowly upgrading the RAM and graphics card as time has gone on. Today I wanted to install 4 hynix 8gb 2rx4 pc3 RAM sticks (HMT31GR7CFR3C-H9). When I installed them they did not seem to be detected, and the computer kept giving me 2 beeps when I turned it on. I reinstalled some of the old RAM and it worked fine. So, I was wondering if perhaps my computer is limited to the amount/type of RAM that can be installed ?

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RE: RAM installation not working


Below are the memory specs for the xps 8500.

Type DDR3 Memory (Non-ECC only) 1333/1600 MHz
Memory connectors Four
Memory capacities 4 GB and 8 GB
Minimum memory 4 GB
Maximum memory 32 GB


Image illustrates Dual Channel DDR3 SDRAM.XPS™ 8500 has 4x 240-Pin DDR3 SDRAM Slots which support Dual Channel DDR3 SDRAM up to 1600 MHz (System board supports 1600 and 1333 MHz Memory Modules).

The XPS™ 8500 supports up to a maximum of 32 GB system memory.

Supported memory configurations

XPS™ 8500 has four user-accessible DIMM sockets, all four slots can be accessed after removing the chassis cover. When all four DIMM connectors are populated, the system has optimum dual-channel performance unless channels 1 and 2 or 3 and 4 have different amounts of memory.

Slot 1Slot 2Slot 3Slot 4Total Memory
2048 MB 2048 MB None None 04 GB
4096 MB 4096 MB None None 08 GB
2048 MB 2048 MB 2048 MB 2048 MB 08 GB
4096 MB 4096 MB 2048 MB 2048 MB 12 GB
4096 MB 4096 MB 4096 MB 4096 MB 16 GB
8192 MB 8192 MB 8192 MB 8192 MB 32 GB

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