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April 29th, 2017 11:00

XPS 8700, Nvidia GeForce GT 720, 3rd monitor

I have been working with a 3rd monitor for a couple of years. I had to change one of the monitors and now I get the message that "unsupported video configuration detected! One monitor is connected via the VGA port, another is HDMI port and the third is  in the  integrated video connector. What am I doing wrong. Why won't the  integrated video connector support another monitor? What can I do?

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April 30th, 2017 10:00

You must connect all three monitors to the video card - you cannot use the integrated video connector;  the onboard video is disabled when a video card is installed.

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April 29th, 2017 13:00

It would help to know what model system you have and whether it has a video card in it - if it does, the vast majority of Dell systems disable the onboard video when a PCIe video card is installed.

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April 30th, 2017 08:00

I have the XPS 8700 with Intel Core i7-4790 CPU @3.60 GHz 8 GB Memory 64 bit My video card is a NVidia GeForce GT 720

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