If this system is still freezing with Win 10 and you can get into BIOS, turn off Hyper-Threading and see if that solves the problem.
There appears to be a be a fault in Intel's Gen 6 (Skylake) processor.
Forum Member since 2004
I am not a Dell employee
I think I am having the same issue as yours. I just started a thread as well. For the past month my clients new XPS 8900 has been locking up randomly for no reason. Windows 7 pro. No resolution yet. Will try the HT fix and report.
I changed this setting on the PC that is having the issue as well...still crashing. I'm going to contact these people and demand a different machine, or will dispute the charge on the corporate credit card. This is ridiculous.
I didn't see anything with Hyper Threading, but I disabled all the enabled boosts in performance like speedstep and whatever else was there. There were 2 or 3 options I disabled and saved.
We'll see if anything changes, should find out by tonight...
I just filed a complaint with the better business bureau (bbb.org). I've ordered a ton of equipment and servers from Dell over the years and to just be like "eh, sorry" is not acceptable. I spoke with tech support, they want to replace all parts in the machine. But it's only a month old, and other people are having this issue so I told them not to waste their time or my time.
Maybe a class action lawsuit will change their tune. This is costing me money due to lost production with their defective product.
Sorry if you have already said it, But have you tried updating your chip set driver and the bios?
I know it sounds silly but if you haven't done this it might help,