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Last reply by 07-26-2017 Unsolved
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2 Bronze
2 Bronze
1747

XPS 8920 - temperature spike on i7 7700k

Hi,

I have recently bought a new Dell XPS 8920 with i7 7700k. The temperature on the CPU seems to have the tendency to spike from 50-60 degree to 80 degree even when on idle. If were to run less intensive games (Diablo3) it would avg 70-80 degree C and spike up to 92.

is this a defect or just plain bad luck on the silicone lottery? btw any chance that i could control the cpu fan to blow at a higher rpm?

Replies (5)
Dell Technologies
989

Hi,

Please update the BIOS and chipset drivers to the latest version from the Dell Support site. Have all the Windows update been installed as well?

CPU fan speed depends on the load that the system is handling. If the temperature increases then the fan rpm will also increase, to reduce the temperature.

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

DELL-Akshatha M
Social Media Support
#IWork4Dell
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3 Argentum
989

Are you using a program like HWINFO64 to monitor your temperatures? Have you looked at the Task Manager to check CPU loading?

2 Bronze
2 Bronze
989

this bios drivers have been update to the latest 1.07. the temperature spike still persist.

2 Bronze
2 Bronze
989

im using CAM, Real Temp to check on the temperature. both showed temperature spikes even when idle. I ran the dell diagnostics and everything seems to be fine according to the test.

Dell Technologies
989

Hi,

Please click my DELL-username and send me a Private Message with the Dell Service Tag number.

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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