goldfish1
2 Iron

XPS 9000: How in the world do you open the CD/DVD drawer!?

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OK, got new XPS 9000 desktop.  Nice box, but...

...how in the world do you open the CD/DVD drawer!?

I suspect it can be opened via software, and "smash" into the drawer holding it open.  Alternatively, you can squeeze a guitar pick or something WAY down in there, but seriously folks, I've GOT to be missing something!!

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friggin
1 Copper

Re: XPS 9000: How in the world do you open the CD/DVD drawer!?

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I was stumped at first, too.  To open it or close it, there is a hard to find "button" on the front face of the box, just to the right of the hinged door.  It looks like part of the shiny black face, but it is a button.  It's amazing they didn't bother to mention it in the manual.

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qiceni
1 Copper

Re: XPS 9000: How in the world do you open the CD/DVD drawer!?

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Found out how to open the cd/dvd drawer by accident. along side of the the drawer that opens ..on the outside right is a narrow blace piece with 3 little dots on it that looks like it's just part of the case. Anyway push on the the bar dots and it opens and closes.  Hope this helps. I was about ready to send the whole thing back.

12 Replies
dave51
3 Zinc

Re: XPS 9000: How in the world do you open the CD/DVD drawer!?

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Could be a "Slot Load" drive like the one in the link below?

http://store.mo-co-so.com/externalusbslotloadingdvdrrwdrive-p-148.html

XPS 410  Core2,  2.4 Ghz,   8Gb,  Win7 64

Latitude D610  XP pro,  Win7 RC

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goldfish1
2 Iron

Re: XPS 9000: How in the world do you open the CD/DVD drawer!?

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No...

...it's a garden-variety CD/DVD drive.  It is just that the button is pretty-much out-of-reach.  My wife's Inspiron 530 is a little hard to get to, but at least you can push the button, on this, you can't push the button with your finger!

Could be a "Slot Load" drive like the one in the link below?

http://store.mo-co-so.com/externalusbslotloadingdvdrrwdrive-p-148.html

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7 Plutonium

Re: XPS 9000: How in the world do you open the CD/DVD drawer!?

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goldfish1 

Check out page 18 of the Studio XPS 9000 'Setup Guide', Here:

http://downloads.dell.com/Manuals/all-products/esuprt_desktop/esuprt_studio_xps_desktop/studio-xps-9...

Bev.

 


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goldfish1
2 Iron

Re: XPS 9000: How in the world do you open the CD/DVD drawer!?

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First thing I referenced (along with all the other on-line documentation & Google).

On page 17, I see #6, the optical drive referenced, but it doesn't even mention there is a door that swings open, let alone a button.  Problem is, once I swing open the door, the button to open the drive is hidden.  I know where it is, so I can stick a guitar pick in there to open it, but once open, I can't push the button to close it!

I need to install a lot of software this weekend, so this is a Major Bummer(tm).

Has Dell gone to Springfield and hired Homer?

 

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JRosenfeld
4 Ruthenium

Re: XPS 9000: How in the world do you open the CD/DVD drawer!?

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Not sure it's the same on the XPS9000 as on my XPS630, but in principle when you push on the lid (or door) covering the drive to open it, as the lid opens a lever pushes onto the drive's button, so opening the drive. However if the drive is slightly misaligned (e.g. too far back) this does not work properly. It is the necessary to take off the front panel and reseat the drive. A bit fiddly.

Precision Tower 5810, Quadcore Intel Xeon E5-1630 v3, 3700 MHz
RAM:16 GB PC6400 DDR4 SDRAM 1066MHz
HDD: 2x ATA  ST500DM002-1BD14 500GB SATA non RAID
DVD:HL-DT-ST DVD+-RW GTA0N SCSI and PLDS DVD+-RW DH-16AES SCSI
Video: nVIDIA Quadro K4200 PCIe 4GB
Audio: Recon3D PCIe, Altec Lansing ADA995 5.1 speakers
Monitor: Dell E2011H

7.1 pro sp1 64 bit

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friggin
1 Copper

Re: XPS 9000: How in the world do you open the CD/DVD drawer!?

Jump to solution

I was stumped at first, too.  To open it or close it, there is a hard to find "button" on the front face of the box, just to the right of the hinged door.  It looks like part of the shiny black face, but it is a button.  It's amazing they didn't bother to mention it in the manual.

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qiceni
1 Copper

Re: XPS 9000: How in the world do you open the CD/DVD drawer!?

Jump to solution

Found out how to open the cd/dvd drawer by accident. along side of the the drawer that opens ..on the outside right is a narrow blace piece with 3 little dots on it that looks like it's just part of the case. Anyway push on the the bar dots and it opens and closes.  Hope this helps. I was about ready to send the whole thing back.

HighDesertMilk
1 Nickel

Re: XPS 9000: How in the world do you open the CD/DVD drawer!?

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I had a similar experience recently with a new HP and a new Acer ... the button was integrated into the case - on the side - and looked like part of the case design rather than a button.  Must be the "in" thing to do Smiley Happy

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jutebox
1 Copper

RE: XPS 9000: How in the world do you open the CD/DVD drawer!?

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OMG Thank You!! Boy was I feeling dumb!! Found it!! Smiley Happy

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