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March 31st, 2017 14:00

XPS One 24 - Loaded Windows 7 - Problems with video - Have Intel Chipset G35/G45

I installed Windows 10, 32 bit on my XPS One 24, (originally had Vista).  After I loaded Windows 10, my computer screen will suddenly go blank.  When I install the newest drivers for the Intel G35/G45 chipset, the screen goes black.  Is there a fix for this problem?  The previous post had a similar problem in Windows 7. I was thinking of a solution similar in manner.  Originally Windows 10 came up and worked fine.  But the next day I kept on getting black screen an errors on the PnP Monitor.  Can you please help? 

9.4K Posts

April 3rd, 2017 09:00

Hi jecullum,

Thanks for posting.

Unfortunately per the support page for the XPS One 24, Product not tested for Windows 10 upgrade
Dell is not testing or developing Windows 10 drivers for this product. If you choose to upgrade, some features, applications, and connected devices may not work as expected.

http://dell.to/2otAHKS

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