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ziazan
Bronze

XPS One 2720 upgraded to windows 10 turns screen black at random intervals

XPS One 2720  upgraded to windows 10 turns screen black at random intervals.    Screen goes black for 2-3 seconds then returns to what i was doing.  Sometimes it does it every 5 minutes other times 1-3 minutes apart, and others thank goodness  approximately 15 minutes apart.  i can't find anything on Dell knowledge to help me.  I work from home a lot and depend on this PC. i have run the Dell check for updates, nothing needed, i ran all the Dell tests which took 30-40 minutes or more to see if anything showed up there.  nothing showed up there and it did not go black during all the video tests.

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3 Replies
ziazan
Bronze

RE: XPS One 2720 upgraded to windows 10 turns screen black at random intervals

Any one have any ideas?  it seems to go black at the worst times.  like screen sharing with a customer to do training.

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Mary G
Diamond

RE: XPS One 2720 upgraded to windows 10 turns screen black at random intervals

You have to go to Dell Drivers and Downloads to get all the windows 10 drivers for your model--

http://www.dell.com/support/home/us/en/04/product-support/product/xps-27-2720-aio/drivers#SimpleDrivers

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andres70
Copper

RE: XPS One 2720 upgraded to windows 10 turns screen black at random intervals

I do have same issue with my XPS AIO 2720.

I have tried several things but no luck until. It depends from what i am using. Sometime browsing web ( with IE or chrome) - screem flicker every other minutes. And same time watching movie from local source , and no flickering for hours.

Very anoying.

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