I took delivery of an Inspiron531 yesterday. All is fine except for the sound. I have the Zylux a525 speakers and subwoofer. The speakers are correctly connected to the woofer which is connected to the green integrated sound socket and plugged in to the mains. I have fiddled with the on/off switch on the right speaker but am unable to determine whether there is any power getting through. There is no green light. I have switched the fuse in the plug to check and I have plugged to different mains sockets but still no luck.
I have another USB / jack driven speaker which is working fine.
Can anybody offer any help?
If you don't have the power light that would suggest there is no mains power or no power in the speaker system. The system has a power amplifier and if it is not working there will be no sound. Since this is a new system, best to contact Dell as the speakers sound like they are defective and only contacting Dell support will get them replaced.
You can also verify that the PC is working OK by connecting a headset to the Green Speaker jack on the rear.
By the way the SoundBlaster Audigy Advanced MB is ONLY a software enhancement to the integrated audio in the PC, it's not the "sound card". You sound is the RealTek integrated audio.
Dell forum member since 2002
Dell Inspiron 15 - 5577 Laptop
Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU
Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.
Dell S2719dgf Monitor
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The Dell Zylux a525 speakers and subwoofer is, I'm sad to say, poorly designed and built. It has no main fuse to replace when a power surge occurs, which it inevitably will.
It's a shame that an otherwise nice component like this would be cheapened by the lack of a fuse inside.
I took it apart. Not even a fuse between the 120V AC power line and the transformer inside. Not on the circuit board either. PCB has no visibly blown caps or burnt resistors.
Makes one wonder what the component designer was thinking. He probably got an order from a financial/accounting executive, who said, make it cheaper! Save two cents on a mass produced component, and the company makes thousands of dollars on mass production. And the consumer loses out, and learns not to trust a longstanding quality brand.
It's not worth the time to do troubleshooting. A little amp/speaker set like this should last over a decade, easily--way beyond the expensive warranty period.
Here's what to do. Don't buy "made-for-PC" speakers. Instead, locate a nice old second-hand amp or receiver, and a little set of speakers. Connect your PC to the line-in on the receiver or amp, using an 1/8" to RCA adapter cord. You'll get better sound than any of the "made-for-PC" consumerized prefab units will give, and it will last. And you can use it for your next PC too.