kircos
1 Copper

cd drive passes all tests but computer won't boot from cd drive

Jump to solution

cd drive passes all tests but computer won't boot from cd drive. entered bios and specifically tell it to boot from the cd drive. windows 7 install disk will not start up. Win 7 disk works in other computer to boot. why isn't this cd drive reading the disk and starting the win 7 install process?

0 Kudos
1 Solution

Accepted Solutions
Highlighted
7- Thorium

RE: cd drive passes all tests but computer won't boot from cd drive

Jump to solution

I see this behavior on systems that have older IDE and SATA Drives that need firmware updates and to be set to region 1 aka they will boot from an XP CD but not from a DVD windows 7or up media.


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

2 Replies
8 Xenon

RE: cd drive passes all tests but computer won't boot from cd drive

Jump to solution

What model system (and CPU) do you have?

0 Kudos
Highlighted
7- Thorium

RE: cd drive passes all tests but computer won't boot from cd drive

Jump to solution

I see this behavior on systems that have older IDE and SATA Drives that need firmware updates and to be set to region 1 aka they will boot from an XP CD but not from a DVD windows 7or up media.


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro