Starmom41
2 Bronze

computer does not want to start- please help/advise

For the last month or so, getting the computer to start up (boot) has been a matter of hit/miss and/or sheer luck.  The last time, it said errors at checkpoint WAKE, contact Dell tech support. 

When it is working correctly, it goes directly to the name/password sign-in option when I turn it on;  however, more often than not, it goes to a black screen with bunches of info that I don't understand in white lettering-  it says a drive is missing (0, 1, or 2), or boot file name and boot drive not available. 

Is this something I can fix? 

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2 Replies
speedstep
8 Krypton

RE: computer does not want to start- please help/advise

No you cant fix this.  You need a new hard drive and to reinstall windows from scratch.

http://shop.linuxnewmedia.com/us/magazines/ubuntu-user.html

 

http://www.ubuntu-user.com/Magazine/Current-Issue

 

You can go to a bookstore and get a live DVD of UBUNTU or Knoppix and F12 boot from dvd and see if there is any recoverable data to be saved onto a usb flash drive.

Live linux doesnt require a working hard drive.


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Starmom41
2 Bronze

RE: computer does not want to start- please help/advise

Is there anything I can do to prolong the life of it?

And/or would you have any idea how long it will last?  

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