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May 28th, 2017 20:00

dell 7010 Sata-03 not showing up on bios?

Any one has a fix for this only sata 0-,01-02 are showing up

10 Elder

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43.6K Posts

May 29th, 2017 12:00

Which form factor 7010 do you have?

Only the Mini-tower has 4 SATA ports, SATA0 -  SATA3

Desktop and Small Form have 3 SATA ports, SATA 0 - SATA2

Ultra Small Form has 2 SATA ports

And the optical drive, if you have one, probably uses of the SATA ports.

downloads.dell.com/.../optiplex-7010_Owner's Manual_en-us.pdf

8 Posts

May 30th, 2017 19:00

Its the mini tower board with 4 sata the last one not even shown on bios

Community Manager

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54.2K Posts

May 31st, 2017 11:00

Below is the Optiplex 7010 MT motherboard. Which one is not working? And what device is plugged into that non-working SATA port? List all other SATA devices plugged in and what ports they are using.
24 SATA 3
22 SATA 2
21 SATA 1
17 SATA 0












8 Posts

June 1st, 2017 06:00

Number 24 Sata 3, not showing up in bios and hdd is plugged in also tried a optical drive but still...

Community Manager

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54.2K Posts

June 1st, 2017 08:00

While in the BIOS, did you go to System Configuration- Drives and make sure all were checked?

The HDD should stay in the blue 17. Are you saying that you tested the optical drive in all three ports =

24 SATA 3

22 SATA 2

21 SATA 1

And when you boot into the BIOS, the optical drive appeared on 22 SATA 2 & 21 SATA 1, but not on

24 SATA 3?

8 Posts

June 1st, 2017 14:00

It only showz sata 0 sata 1 sata 2...there is no sata 3 in bios that's my point hiw can i enable something thats not there

10 Elder

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43.6K Posts

June 1st, 2017 18:00

Just a couple of WAGs here...

Do you have a RAID setup? A RAID setup might hide one of the SATA ports.

If you disconnect the HDD that's connected to SATA3 on the motherboard, does that port show up anywhere in BIOS now?

8 Posts

June 2nd, 2017 00:00

No it does not not even if all ports are empty i even updated the bios but still no sata 3

Community Manager

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54.2K Posts

June 2nd, 2017 07:00

Use a camera and take and post pictures of your BIOS.

* General- System Information- Device Information

* General- Boot Sequence

* System Configuration- SATA Operation

* System Configuration- Drives

8 Posts

June 5th, 2017 03:00

Community Manager

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54.2K Posts

June 5th, 2017 05:00

Hmm, perhaps the port is just defective on the motherboard. Not sure if it is worth spending the time and money to purchase a replacement motherboard for this 2012 model.

8 Posts

June 5th, 2017 06:00

So other boards the sata 3 is shown on the bios?

10 Elder

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43.6K Posts

June 5th, 2017 17:00

Was SATA3 ever visible in BIOS setup and/or working when a drive was connected to it on this PC?

Have you tried clearing BIOS?

Power off, unplug. Press/hold power button for ~15 sec. Open case and remove motherboard battery. Press/hold power button for ~30 sec. Connect known working drive to SATA3. Reinstall battery (use a fresh battery, if this one is old). Reboot with only mouse, monitor and keyboard attached...

8 Posts

June 5th, 2017 23:00

Tried all that and new cmos battery and no the sata 3 was never visible from the get go

10 Elder

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43.6K Posts

June 6th, 2017 12:00

Too bad you didn't report this to Tech Support while it was still under warranty...

I guess you could install a SATA port card in a PCI-e slot, assuming you have an available PCI-e slot, to add a 4th internal SATA port.

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