dell inspiron one 19 touchscreen NOT WORKING!

Hi Weddle,

I suggest you to uninstall and reinstall the touch screen drivers from the mentioned steps given below.

1. Open the ‘Device Manager’ by clicking the Start button. In the search box, type ‘Device Manager’ and then in the list of results, click ‘Device Manager’.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Check under ‘Human Interface Devices’ if you see ‘NextWindow 1950 Touch screen’.
3. Right Click on the ‘NextWindow 1950 Touch screen’ and click on Uninstall.
4. Then Click on ‘Scan for Hardware changes’ and check for the issue.
5. If you don’t see ‘NextWindow 1950 Touch screen’ listed under ‘Human Interface Devices’.
6. Please install the drivers of touch screen from the link below.

http://dell.to/SaDSQ6

Please let me know if this helps.

No such luck friend.  uninstalling and reinstalling drivers does nothing.

Hi Weddle,

I would like you to run a diagnostic test on the One 1909T system. Please find below, the link for an online diagnostic test from the Dell Support site:

http://www.dell.com/support/diagnostics/us/en/19?&~ck=anavml

Please navigate to the above page and select the option ‘Component’ under ‘Choose a Diagnostic Type’. The pane under ‘Make a selection’ will have the option ‘Touch Screen’ close to the end of the list. Please select this option and click on the ‘Run Diagnostics’ button.

Please reply to this post with the result/error code.

it cancelled the calibration portion of the test, it totally failed the second part(clear the screen) because the "touch" was all over the screen, and the double touch portion of the diagnostic went haywire and the "mouse" flickered all over the screen and then said "double touch detected".  

So...once the diagnostic was done it said "no data exists"

any other ideas?

Hi Weddle,

I have added you as my friend on the community forum. Please send me a private message with the system service tag, so that I could assist you further.

You should check to be sure you have a touch.  There are two different Dell Inspiron One 19 models.  One is the Inspiron 19 and the other is the Inspiron 19 Touch.

Try with this driver  drivers.softpedia.es/descargar-Lenovo-ThinkCentre-Edge-M71z-NextWindow-DesktopTouch-Driver-3150-for-Windows-7-x64-154448.html

Greetings from México :)

Ya solucioné, la única solución fue instalar el nextwindow touch driver de una lenovo y funciono perfecto. El archivo se llama c1tpk06us17_64.exe .. no tengo el link a la mano pero funcionó!   Es el mismo programa pero versión 3. Y cuando lo instalas se hace llama nextwindow optical touch driver. Saludos.