I have a client with a 410 that wants to upgrade to XP Pro, upon boot via cd rom it cannot find the ide hard drive, can someone tell me what driver and or bios upgrades do I need to find it?? His SCSI drive crashed so he wants me to install an IDE drive instead, I have disconnected the SCSI drive but it still doesn't see the IDE during XP installation, it does see it in the bios setup. Any help would be appreciated.
Thanks,
MrNoSeeUm
Report Unresolved Customer Service Issues
here
I do not work for Dell. I too am a user.
The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support