6 Indium

graphics driver dell 780

I have a dell 780 midi tower with windows 10 pro 64 bit on it, service tag d9nt05j. I installed Sony studio platinum 13 and when starting this program I get this error:
"Error: Unsupported OpenGL version
Hitfilm Plugins require OpenGL 2.0 or above...
Current hardware uses OpenGL 1.1"
A search on google shows this is related to my graphics card. In device manager the display adapter is listed as Intel Q45/Q43 Express chipset with microsofts' own drivers version dated 2013. At the dell website I first tried the dell system detect but that came back with "No driver updates found". When I looked myself however there is newer driver Version: dated 2014 but when I try to install it I get an error saying "the computer does not meet the minimum requirements for installing the software". I thought it may be connected to the chipset drivers being wrong so I installed the Intel Chipset Software Installation Utility but it made no difference. There are three different drivers for the chipset but I don't know which one I need. How do I find this out and how do I solve this graphics driver problem?

0 Kudos
2 Replies
8 Krypton

RE: graphics driver dell 780


You have to use a REAL GPU.


 ASUS Silent cards fit in all models with X16 video slot. Meaning it doesn't fit USFF because USFF has Zero Slots. These cards fit and work in every dell I have ever tried.

They fit into every Dell Except USFF.

Regulatory Model (Mini-Tower): DCSM
Regulatory Model (Desktop): DCNE
Regulatory Model (Small Form Factor): DCCY
Regulatory Model (Ultra Small Form Factor): DCTR


Report Unresolved Customer Service Issues

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support

Get Support on Twitter @DellCaresPro

6 Indium

RE: graphics driver dell 780

thanks for your feedback, what you say kind of makes sense. I have another graphics card for this dell so I will try that.

0 Kudos