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December 22nd, 2014 13:00

help

I have a dell dimension 2400 it wont boot windows xp it states Primary Drive not found

strikef1 or f2  can someone help.

10 Elder

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46K Posts

December 22nd, 2014 15:00

I have a dell dimension 2400 it wont boot windows xp it states Primary Drive not found

strikef1 or f2  can someone help.

lperez768

Is the hard drive recognized in the system setup [BIOS]?

Is the power button LED, solid green, blinking green, solid amber, blinking amber?

Check the sequence of the four Diagnostic Lights [labeled A,B,C,D] on the back panel, these are located next to the two [mouse and keyboard] PS/2 ports.

The Dimension 2400 Owners Manual,Troubleshooter and Diagnostic Guide, is here:

http://ftp.dell.com/Manuals/all-products/esuprt_desktop/esuprt_dimension_desktops/dimension-2400_service%20manual_en-us.pdf

Bev.

2 Posts

December 23rd, 2014 14:00

Im not sure how to see if the hard drive is recognized...the power button is solid green.. A,B,C are green except D it is solid amber

10 Elder

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46K Posts

December 23rd, 2014 15:00

lperez768

You need to check the system setup, F2 on start up, see page 33 of the service manual, I posted the link to.

Scroll down to 'Primary Drive 0: Displays primary hard drive 0' [page 35] and see if the drive is shown.

Are there any 'Beeps', see [page 3]

Diagnostic lights GGGY indicates 'Another Failure', this could be either the hard drive, or motherboard.

Bev.

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