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64wiskiboi
1 Copper

installing a new (purchased from dell) radeon 6350 video card to support running two monitors.

Hello I'm trying to install a new radeon vid card from Dell, following the instructions with the card I unistalled ( which doesn't make much sense since I can still use the onboard display) the old graphics card. Installed the new card, plugged in power plugged in one of the monitors and got nothing when booting into windows. I take the card out and I can still use the computer as if nothing has happened. Am I missing an uninstall, install step here or what? I'm no longer sure how to even boot windows 10 into safe mode. But not that would matter if I get no signal/display from the new card. Should I install the drivers from the accompaning CD from visiontek to get it work properly?

Thanks 

Jeff 

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2 Replies
Dan-H
4 Germanium

RE: installing a new (purchased from dell) radeon 6350 video card to support running two monitors.

what kind of computer?

did you connect the monitors to the graphics card?

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7 Plutonium

RE: installing a new (purchased from dell) radeon 6350 video card to support running two monitors.

Radeon HD2000 HD3000 HD4000 HD5000 HD6000 HD7000 HD8000 series are END OF LIFE LEGACY.   This means automatic driver selection DOES NOT and WILL NOT work.

Until the correct driver is installed it will not work.

If this is a windows 8 or 10 UEFI bios machine SECURE BOOT MUST BE OFF and CSM must be ON along with LEGACY option roms.

32 Bit Driver

http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2032

 

64 Bit Driver

http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064

 


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