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newly reinstalled XP but no connectivity

I just cleaned out my old Dell and reinstalled XP SP3.  All went well untill I tried to go on line.   The box says: No connection to the internet is currently available. etc...etc.  I try again.  I get: The page cannot be displayed.    I followed instructions and went to Tools>Internet Options>Connections>Settings. 

I can't get it to connect to my AT&T DSL.   The Dell is connected to the  AT&T router with an Ethernet wire that I know works because I use it for my laptop.  I just tested it.  What am I missing?

John

 

My computer:  Dimension 4700, WinXP Pro SP3,  2.8gh Pentium 4 CPU, 3 gb RAM, 160 gb  hard drive, CD/DVD drive.

 

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Re: newly reinstalled XP but no connectivity

John in Houston

After installing XP, did you load all the drivers, including the NIC [network] driver.

Were the drivers install in the correct order?

See HERE

Bev.

Ps. Edited for content.

 


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Re: newly reinstalled XP but no connectivity

Bev,

I'm not sure.  I have a CD labeled, in part:

Dell Dimension ResourceCD    This soft ware is already on your computer. (of course it isn't now.)

Contents: Device Drivers,  Diagnostics and utilities, Computer documentation

When I start it, I see:  "testing device drivers"  then "Now loading device drivers

Loading takes a less than 10 seconds- too little for actually loading  drivers, I think.

The next screen says:

1, Run Graphics Adapter Advanced Diagnostics (You have to specify the type of adapter and I don't know what's in there)

2. Run the 32 bit Dell Diagnostics  (I did this and the computer passed)

3. Run the ATI E-Home Wonder TV... (don't have Wonder TV)

4. Exit to DOS

5. Reboot the system

I see nothing else about drivers.  Of course I can't download them because I can't get on-line.  Could I download the drivers to a thumb drive with my Win7 PC, then install them on the XP PC from the thumb  drive?   Without screwing up my Win7 computer, of course.

 

John

 

My computer:  Dimension 4700, WinXP Pro SP3,  2.8gh Pentium 4 CPU, 3 gb RAM, 160 gb  hard drive, CD/DVD drive.

 

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Re: newly reinstalled XP but no connectivity

John in Houston

The drivers should be on the Dell Resource CD, you may need to use Search Criteria of the Dell Resource CD, to find the Dimension 4700 drivers, but they can be downloaded from HERE to your W7 system [without harming it] and transfered to a thumb drive.

Download the drivers to a folder, you need to create on the PC you are using.  After all the drivers are downloaded, connect the thumb drive to a USB port and transfer the folder to the thumb drive, using the 'Sent To' Menu.  

Note. Don't use Dell's download Manager, choose 'Download Using My Browser' when selecting the file to download.

Connect the USB drive to the PC you wish to install the drivers on, go to My Computer, click the USB drive to locate the folder, open the folder and install the drivers.

A hint: Restart the 4700 after installing each driver.

Bev.

 


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Re: newly reinstalled XP but no connectivity

Bev,

Thanks-  a project for this afternoon.  I don 't remember seeing Search Criteria on the CD's menus.

John

 

My computer:  Dimension 4700, WinXP Pro SP3,  2.8gh Pentium 4 CPU, 3 gb RAM, 160 gb  hard drive, CD/DVD drive.

 

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Re: newly reinstalled XP but no connectivity

John

Maybe the menu is the Search Criteria, it's been some time since I used a Dell Resource disc, have always downloaded the drivers from Dell's website and used a USB thumb drive, or CD/DVD to install.

Bev.

 


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Re: newly reinstalled XP but no connectivity

Bev,

OK  Got this done, I hought.  Some from the CD and some downloaded.  I printed out the How to Download and Install Drivers in the Correct Order and checked items off as I installed.  The reason I was not finding the drivers on the CD is because I was opening the CD in BIOS.

But I have a problem.  After going through the checklist I noticed that the Resource CD has a program sensor that says, if I highlight IntelChipset Software Installation Utility, for instance, "A hardware scan has detected the presence of this device."  But when I highlight the Desktop System Soft ware, it doesn't detect it.  All the other items are detected.  Since DSS needs to be the first one installed, do I need to uninstall all the others and start from the beginning?   I still can't connect with the internet.

John

 

My computer:  Dimension 4700, WinXP Pro SP3,  2.8gh Pentium 4 CPU, 3 gb RAM, 160 gb  hard drive, CD/DVD drive.

 

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Re: newly reinstalled XP but no connectivity

John

The DSS must be installed first, followed by the Chipset driver next, [otherwise the remainder of the drivers will not install correctly], then all the other drivers,

You may need to start over and reinstall XP, then load all the drivers in the correct order as listed in the link I posted. 

Bev.

 


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Re: newly reinstalled XP but no connectivity

I am having such a good time with this.

 

John

 

My computer:  Dimension 4700, WinXP Pro SP3,  2.8gh Pentium 4 CPU, 3 gb RAM, 160 gb  hard drive, CD/DVD drive.

 

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Re: newly reinstalled XP but no connectivity

John

Yep, I know that feeling.

Ain't computers fun.     emoticon.Confused.title

Is this your first time reinstalling windows and loading the drivers?

Bev.

 


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