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I have a 3 year old Insperion 580; Intel Core i5 650 @ 3.2 GHz; 8 GB RAM; 64-bit; running Windows 7 HomePremium.
I cannot download anything: Windows updates; software; patches; Dell scan tools from the help page; nothing! I have 928 GB free space out of 1.3 TB
this started months ago. before that everything worked well enough. I don't have a set-back point except for 'factory'.
I've goggled the problem but could not understand the directions for remedy. Any help in plain speek would be appreciated. thx
gszary
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October 23rd, 2014 17:00
More info. I tried to open Dell System Detect but is failed. Here is the error log:
PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.18444
System.Deployment.dll : 4.0.30319.18408 built by: FX451RTMGREL
clr.dll : 4.0.30319.18444 built by: FX451RTMGDR
dfdll.dll : 4.0.30319.18408 built by: FX451RTMGREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)
SOURCES
Deployment url : http://downloads.dell.com/tools/dellsystemdetect/dellsystemdetect.application
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of http://downloads.dell.com/tools/dellsystemdetect/dellsystemdetect.application resulted in exception. Following failure messages were detected:
+ Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section.
+ The requested service provider could not be loaded or initialized
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [10/23/2014 7:53:15 PM] : Activation of http://downloads.dell.com/tools/dellsystemdetect/dellsystemdetect.application has started.
ERROR DETAILS
Following errors were detected during this operation.
* [10/23/2014 7:53:15 PM] System.Configuration.ConfigurationErrorsException
- Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section.
- Source: System
- Stack trace:
at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
at System.Net.WebRequest.get_InternalDefaultWebProxy()
at System.Net.HttpWebRequest..ctor(Uri uri, ServicePoint servicePoint)
at System.Net.HttpRequestCreator.Create(Uri Uri)
at System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.Sockets.SocketException
- The requested service provider could not be loaded or initialized
- Source: System
- Stack trace:
at System.Net.NetworkAddressChangePolled..ctor()
at System.Net.AutoWebProxyScriptEngine.AutoDetector.Initialize()
at System.Net.AutoWebProxyScriptEngine..ctor(WebProxy proxy, Boolean useRegistry)
at System.Net.WebProxy.UnsafeUpdateFromRegistry()
at System.Net.Configuration.DefaultProxySectionInternal..ctor(DefaultProxySection section)
at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
speedstep
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October 24th, 2014 07:00
Get the System Update Readiness Tool (save it) and right-click on it and "Run as Administrator". Choose the right one for you:
Let it run/fix things.
Reboot.
Try updating.
If it is still failing, attempt this next:
Reset your Windows Update Components with this FixIt:
How do I reset Windows Update components?
Reboot.
Try updating.
If it still fails, try this...
net stop wuauserv
cd %systemroot%
ren SoftwareDistribution SoftwareDistribution.old
net start wuauserv
**Important** The following issues occur when you do this:
**Note** If the issue is resolved and you can successfully download and install updates, you can safely delete the SoftwareDistribution.old directory to recover disk space.
STILL failing?
Use this FixIt:
How to obtain the latest version of the Windows Update Agent
Reboot.
Register the WU components:
regsvr32 Jscript.dll
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
Reboot.
Try updating.
If it still fails after that - repeat this part ONCE more...
Reset your Windows Update Components with this FixIt:
How do I reset Windows Update components?
Reboot.
Try updating.