Julann
1 Copper

power surge on the USB port. Unknown USB device needs more power than the port can supply

I just purchased a new Dell PC.  I now get this message when I turn on my speakers:

power surge on the USB port. Unknown USB device needs more power than the port can supply. I have no idea why or how to fix it. Can anyone help me?

:

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7 Replies
Moderator
Moderator

RE: power surge on the USB port. Unknown USB device needs more power than the port can supply

What specific Dell desktop computer?

What specific speakers?

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Highlighted
Julann
1 Copper

RE: power surge on the USB port. Unknown USB device needs more power than the port can supply

My desktop is:  processor: Intel Core (TM)!3-6100 CPU@3.70GHz 3.70GHZ

System type: 64-bit

Desktop-OAFUTM2

the speakers are from my previous pc. I see no name on them. it plugs into the green speaker port and has another connected line that plugs into USB port.

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Moderator
Moderator

RE: power surge on the USB port. Unknown USB device needs more power than the port can supply

Is there a Dell service tag number on the computer?

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Julann
1 Copper

RE: power surge on the USB port. Unknown USB device needs more power than the port can supply

Inspiron 3650, I hope this is what you asked for. Speakers info: model SP 10600.018, ASI  Audio Technologies.

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Moderator
Moderator

RE: power surge on the USB port. Unknown USB device needs more power than the port can supply

Click my username and send me the service tag via private message.

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Moderator
Moderator

RE: power surge on the USB port. Unknown USB device needs more power than the port can supply

Test the speakers on all five of the USB ports =

two front USB 3.0 ports

four rear USB 2.0 ports

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Julann
1 Copper

RE: power surge on the USB port. Unknown USB device needs more power than the port can supply

I did as you suggested and I am still getting the same message and feedback from the speakers.a total of 6 USB ports were tested.

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