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power surge on the USB port. Unknown USB device needs more power than the port can supply
I just purchased a new Dell PC. I now get this message when I turn on my speakers:
power surge on the USB port. Unknown USB device needs more power than the port can supply. I have no idea why or how to fix it. Can anyone help me?
:
DELL-Chris M
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August 4th, 2016 08:00
What specific Dell desktop computer?
What specific speakers?
Julann
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August 5th, 2016 20:00
My desktop is: processor: Intel Core (TM)!3-6100 CPU@3.70GHz 3.70GHZ
System type: 64-bit
Desktop-OAFUTM2
the speakers are from my previous pc. I see no name on them. it plugs into the green speaker port and has another connected line that plugs into USB port.
DELL-Chris M
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August 5th, 2016 23:00
Is there a Dell service tag number on the computer?
Julann
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August 6th, 2016 11:00
Inspiron 3650, I hope this is what you asked for. Speakers info: model SP 10600.018, ASI Audio Technologies.
DELL-Chris M
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August 8th, 2016 15:00
Click my username and send me the service tag via private message.
DELL-Chris M
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August 9th, 2016 05:00
Test the speakers on all five of the USB ports =
two front USB 3.0 ports
four rear USB 2.0 ports
Julann
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August 9th, 2016 11:00
I did as you suggested and I am still getting the same message and feedback from the speakers.a total of 6 USB ports were tested.