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November 23rd, 2014 01:00

problem in nvidia graphics driver

hii,

i have problem when i try to install nvidia graphics driver 320.9 (the required NVIDIA Quadro K5000 with 4GB memory) on windows 8.1 professional , the installation going good but before finishing every hing blocked and A blue screen appears, when try to restart the windows A blue screen appears without any comment and can not open the windows before inserting the original windows dvd and restore to previous.date before nvidia installation.  

1.8K Posts

November 23rd, 2014 02:00

Hi waelahmed,

Please try installing the drivers in compatibility mode and check if it works.

Let me know the system model on which you are experiencing this issue and the link from which you have downloaded the driver.

You may also run the hardware diagnostics by following the steps provided in the link below to check if all the hardware components are working properly:
http://dell.to/1k3WU8i 

Let me know the test results.

2 Posts

November 24th, 2014 11:00

my dell pc is T7610 , and windows 64 bit

1.8K Posts

November 25th, 2014 04:00

Hi waelahmed,

Thank you for the information. Please try updating the drivers for the graphics card from the Device Manager after installing Windows.

Let me know your findings.

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