This is a two-part question that relates to issues encountered after an upgrade. My Aurora (purchased 3/2010 and doesn't seem to have an 'R' designation) blew its original GeForce GTS 240 graphics card. I called Dell/Alienware service line and confirmed that the EVGA GeForce GTX 660 would be a compatible replacement. I installed the card and began having problems almost immediately. 1. Two or three desktop freezes 2. Two startup failures 3. Several BSoD crashes while running EVE Online and Payday 2 4. One crash to black screen while EVGA Precision X was performing an update I have turned off 3D sound, updated any drivers I could identify and most recently disabled the HD audio driver for the graphics card (waiting to see if that fixed anything). My question is this: has anyone else attempted an upgrade to their Alienware Aurora and encountered these issues and if so how did you resolve them? My second question is has anyone ever updated their BIOS for this model? I currently have the Alienware A04 10/28/2009 driver and am guessing this is out-of-date, but all my searches of the Dell site and other forums list BIOS drivers that look like their for other models, despite saying they're updates to A04.