(redirected) No Support

Had my Dell XPS 2720 for a few days now but am unable to load any of the support pages. I had a problem with the mouse and keyboard which were working intermittently, then the computer turned itself off, when I restarted which took about 25 minutes as there were updates loading all seems well with keyboard and mouse! I just wanted to record my problems with Dell but when I click on support I just get a blank page. Anyone any ideas??