Highlighted
alassadi
1 Copper

warranty

dear sir,

kindly I need your support to know my dell desktop  my service tag is [Admin NOTE: Service tag removed per privacy policy] I need to know the following question :

1- in case my support is timeout (finished) what is the cost of renewal and if I didn't renew it what kind of support that I get

2- if I lose my windows (boot failure) how can I get the support ,i don't have windows cd to reinstall it

best regards

 

Tags (1)
0 Kudos
5 Replies
speedstep
6 Thallium

RE: warranty

Your parts only Warranty Expires in 2 days.

You must request reinstall media before that happens.

This must be thru Dell Support in your country. All support requests are invalid here on the USA Dell forum.

This is a USA Site and you are in Europe, Middle East, & Africa  EMEA

Your questions can only be answered by Dell Support in your country.

Once your warranty expires there is not any additional support.

Optiplex 7010Ship date: 8/8/2013Country: Europe, Middle East, & Africa
ServiceProviderStart dateEnd date
Carry-in Svc/Return to Base DELL 8/8/2013 8/8/2016
Carry-in Svc/Return to Base DELL 8/8/2013 8/8/2014
Parts Only DELL 8/8/2013 8/8/2014

Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

0 Kudos
alassadi
1 Copper

RE: warranty

sorry ,

thanx for your support but can you help me to know the difference between the two kind of warranty (part only and carry in svc) 

what do  you mean by install media do you mean windows or what ?

and how much it cost ?

where i can find dell support in iraq ?

 if i get operating system problem can i get support or not if my dell
support finish ? 

best regards

0 Kudos
speedstep
6 Thallium

RE: warranty

Europe, Middle East, & Africa  EMEA is not here.

You must contact Dell in your country IF it exists.

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

0 Kudos
alassadi
1 Copper

RE: warranty

my questions is genral questions

0 Kudos
speedstep
6 Thallium

RE: warranty

The answers are not Global and the same in every country.

This is a USA Site and NOT contact with Dell warranty support.

I do not see IRAQ as being Supported at all in either case

 

AI Anguilla
JM Jamaica
AG Antigua and Barbuda
JP Japan
AR Argentina
KR Korea (South)
AW Aruba
MO Macao
AU Australia
MY Malaysia
AT Austria
MX Mexico
BS Bahamas
NL Netherlands
BB Barbados
AN Netherlands Antilles / Curacao
BE Belgium
NZ New Zealand (Aotearoa)
BZ Belize
NI Nicaragua
BM Bermuda
NO Norway
BO Bolivia
PA Panama
BR Brazil
PY Paraguay
BN Brunei Darussalam
PE Peru
BG Bulgaria
PH Philippines
CA Canada
PL Poland
KY Cayman Islands
PT Portugal
CL Chile
PR Puerto Rico
CN China
RO Romania
CO Colombia
KN Saint Kitts and Nevis
CR Costa Rica
LC Saint Lucia
DK Denmark
VC Saint Vincent and the Grenadines
DM Dominica
SG Singapore
DO Dominican Republic
SI Slovenia
EC Ecuador
ZA South Africa
SV El Salvador
ES Spain
FI Finland
SR Suriname
FR France
SE Sweden
DE Germany
CH Switzerland
GR Greece
TW Taiwan
GD Grenada
TH Thailand
GT Guatemala
TT Trinidad and Tobago
GY Guyana
TC Turks and Caicos Islands
HT Haiti
UK United Kingdom
HN Honduras
US United States
HK Hong Kong
UY Uruguay
HU Hungary
VE Venezuela
IN India
VN Vietnam
IE Ireland
VG Virgin Islands (British)
IT Italy
VI Virgin Islands (U.S.)

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

0 Kudos