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xps 7100 studio issues
My XPS 7100 died on me Saturday after seeing the screen flicker followed by a pop with a electrical smell. After it happened I tried to re power it back on but lit doesn't power up and the power light just flashes yellow when it but nothing else. In may they replaced the power supply that went out with an refurbished one. I contacted online support and they had a tech come out today to replace the motherboard, power supply and top audio jacks. Well none of that fixed the problem and they are sending more parts and another tech to shoot gun fix it.
I contacted online support again to request a replacement system since I do not have time for them to keep coming out to my house replacing random parts to fix the problem. The online supervisor said dell only replaces systems in the first 21 days after that they just send techs out to replace parts. So next they are going to switch out the motherboard and power supply again(this will be the 3rd one), a power button, top audio ports, cpu and a few other things. I was just about to order a new alienware but now rethinking because of how my XPS is being handled.
If anyone has any insight to help the techs fix my machine it would be great.
Thank you for your time.
Chuck