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gagan203
1 Copper

xps 8300 shuts down unexpectdly after reinstalling windows 7

I am not sure whats causing the system to shutdown.  I get a blue screen thats says something about memory and then it just shuts down.  This never happened when I first bought the computer with windows 7 installed on it.  Then I got some malware on my computer and so I decided to refresh the system by reinstalling windows 7.  After this refresh now my computer shuts down randomly after like every week or so.  Please help.

Thanks

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3 Replies
8 Krypton

Re: xps 8300 shuts down unexpectdly after reinstalling windows 7

Little to no information. EXACT blue screen stop message is required.


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gagan203
1 Copper

Re: xps 8300 shuts down unexpectdly after reinstalling windows 7

 

System crashed on 9/23/2012

Filename

Address In Stack

From Address

To Address

Size

Time Stamp

Time String

Product Name

File Description

File Version

Company

Full Path

atikmpag.sys

atikmpag.sys+745c

fffff880`04200000

fffff880`04250000

0x00050000

0x4dae3558

4/19/2011 9:22:32 PM

dxgkrnl.sys

dxgkrnl.sys+5d000

fffff880`044ab000

fffff880`0459f000

0x000f4000

0x4ce799fa

11/20/2010 5:50:50 AM

dxgmms1.sys

dxgmms1.sys+ff07

fffff880`0459f000

fffff880`045e5000

0x00046000

0x4ce799c1

11/20/2010 5:49:53 AM

ntoskrnl.exe

ntoskrnl.exe+315e6a

fffff800`02a1c000

fffff800`03004000

0x005e8000

0x4fa390f3

5/4/2012 4:18:59 AM

Microsoft® Windows® Operating System

NT Kernel & System

6.1.7601.17835 (win7sp1_gdr.120503-2030)

Microsoft Corporation

C:\Windows\system32\ntoskrnl.exe

 

 

 

 

 

 

 

System crashed on 9/18/2012

Filename

Address In Stack

From Address

To Address

Size

Time Stamp

Time String

Product Name

File Description

File Version

Company

Full Path

ntoskrnl.exe

ntoskrnl.exe+76bbe

fffff800`02a64000

fffff800`0304c000

0x005e8000

0x4fa390f3

5/4/2012 4:18:59 AM

Microsoft® Windows® Operating System

NT Kernel & System

6.1.7601.17835 (win7sp1_gdr.120503-2030)

Microsoft Corporation

C:\Windows\system32\ntoskrnl.exe

tcpip.sys

tcpip.sys+74f5b

fffff880`01600000

fffff880`01800000

0x00200000

0x5034f727

8/22/2012 11:13:43 AM

 

 

 

 

System crashed 9/7/2012

Filename

Address In Stack

From Address

To Address

Size

Time Stamp

Time String

Product Name

File Description

File Version

Company

Full Path

atikmpag.sys

atikmpag.sys+745c

fffff880`01000000

fffff880`01050000

0x00050000

0x4dae3558

4/19/2011 9:22:32 PM

dxgkrnl.sys

dxgkrnl.sys+5d000

fffff880`02caa000

fffff880`02d9e000

0x000f4000

0x4ce799fa

11/20/2010 5:50:50 AM

dxgmms1.sys

dxgmms1.sys+ff07

fffff880`02d9e000

fffff880`02de4000

0x00046000

0x4ce799c1

11/20/2010 5:49:53 AM

 

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gagan203
1 Copper

Re: xps 8300 shuts down unexpectdly after reinstalling windows 7

Actually I see what you mean, the stop codes are as following for each crash.

9/23/2012 – 0x0000016

9/18/2012 – 0x0000001e

9/7/2012 – 0x0000016

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