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xps 8500 remove audio ports

The audio ports (back and top) of my xps 8500 stopped working after my dog yanked at the output cable to my external speakers which was plugged into one of the six rear ports.  Thinking the ports need replacing, I've opened the computer and tried to remove the audio port component from the motherboard, but it doesn't want to pull free.  Does anyone know how to remove the unit?  Can it be removed or is it integral to the motherboard? Thanks for your help.

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RE: xps 8500 remove audio ports

Hi Rennieg

Thanks for writing to us.

The audio ports are integrated onto motherboard.

So you have to replace the motherboard.

Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message


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