Start a Conversation

Unsolved

This post is more than 5 years old

8927

December 30th, 2014 20:00

xps 8700 requiring 2 power presses to completely boot

I have a dell 8700

i7 4790 16gb.  I'm using a 660 Ti, but this issue happened with integrated gpu also.

After a  regular shut down, the computer sometimes needs to be powered up twice to stay powered.  The first power will start..but after 10-15 seconds, it will power off without fully booting.  The second power up always works.

10 Elder

 • 

43.6K Posts

December 31st, 2014 11:00

A failing power supply..?

When was last time you replaced the motherboard battery?

35 Posts

December 31st, 2014 13:00

This is a brand new dell xps 8700.

10 Elder

 • 

43.6K Posts

December 31st, 2014 16:00

This is a brand new dell xps 8700.

If you're in the US and purchased directly from Dell, contact Dell Tech Support ASAP.  Have your Service Tag handy.

If you purchased from a 3rd party retailer (big box store or warehouse club), I believe you have to contact them for warranty assistance.

No Events found!

Top