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2nd Motherboard fail
Where do i go to get some help? I bought this computer in 2011, just over 3 years ago. A year and half ago the mother board failed and was replaced under warranty and now the motherboard failed again. The Dell support just told me it is $319 for a new motherboard! No way should i have to purchase a new motherboard after just 3 years. Isn't there any warranty on the motherboard i got a year and half ago? Where can I get better customer service? I can tell you I will not be purchasing from Dell again if this is not resolved.
shesagordie
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September 30th, 2014 21:00
RWestman
A Dell OEM refurbished 580 motherboard can be purchased for $99 from here:
http://www.discountelectronics.com/product?gclid=CJPv983DisECFYMF7AodbCYAbA&product_id=15415&product_model=99
Also, for $ 74.23 from here:
http://www.partsguy.net/dell_parts-Purchase_a_Dell_Inspiron_580_580s_Desktop_Motherboard_System_Board_DH57M02_33FF6.html
Bev.
shesagordie
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September 30th, 2014 15:00
RWestman
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September 30th, 2014 19:00
It is an Inspiron 580 and the computers warranty ran out feb 2014. I would expect the new motherboard i got in April 2013, a year and half ago should be warrantied.
shesagordie
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October 1st, 2014 07:00
RWestman
You are welcome.
Bev.
RWestman
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October 1st, 2014 07:00
Thank you, Bev, I appreciate the info.