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fdxrate
Copper

7 Beep Error code on shutdown after 'blue screen' lock-up.

I have an XPS 8100 which has been running normally for over 12 months until this blue screen crash. Can anyone help with the beep codes?

 

I have run all the diagnostic scans and psa scan and hard drive scans without any errors.

 

One possible suspect might be the backup battery for the bios clock is under voltage... ? Any suggestions?

Cheers

Geoff

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9 Replies
fireberd
Diamond

Re: 7 Beep Error code on shutdown after 'blue screen' lock-up.

7 beeps, according to the Dell beep code chart I have is a CPU problem.  

Specifically: Description, CPU Cache Test Failure.  Possible Cause, CPU Failure.

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fdxrate
Copper

Re: 7 Beep Error code on shutdown after 'blue screen' lock-up.

Thanks fireberd, if it is cpu related it must be intermittent or temperature related. The pc is running ok now, for the time being... If it crashes again I guess I will be calling Dell servicing to come and have a look at it.

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speedstep
Diamond

Re: 7 Beep Error code on shutdown after 'blue screen' lock-up.

The Setup Guide Page 33 has the Beep Codes.

Dell Studio XPS 8100 Service Manual - Documentation

Dell Studio™ 8100


Dell™ Technology Guide View Download (HTML, 4.87 MB)
Dell™ Technology Guide View Download (PDF, 3.00 MB)
Setup Guide View Download (PDF, 936 KB)
Service Manual View Download (HTML, 1.62 MB)
Comprehensive Specifications View Download (PDF, 76.6 KB)

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fireberd
Diamond

Re: 7 Beep Error code on shutdown after 'blue screen' lock-up.

If it does it again, especially after being on for a while or CPU intensive operations such as games it could be heat related.  If  that is the case I would suggest cleaning the old heatsink compound from the heatsink and CPU and replacing it with properly applied "Arctic Silver" brand of heatsink compound.  That is the best on the market and what most techies and gamers use on their systems.

I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives.  Studio One 3 Recordng Studio Software.

Dell SE2717HR 27" Monitor

 

Member of Nashville based R.O.P.E.

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fdxrate
Copper

Re: 7 Beep Error code on shutdown after 'blue screen' lock-up.

Thanks Guys,

I think that answers my question.

Regarding the Beep Codes, after reading the service manual I was surprised to not find them under the Error Codes chapters, and, equally surprised to hear that they are in the Setup Manual which I didn't think to look in because I was obviously not doing any 'setup'.

If I get a definitive resolution of this issue I will post again. Many thanks for your assistance.

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edfathead
Copper

Re: 7 Beep Error code on shutdown after 'blue screen' lock-up.

This is exactly what is happening with my XPS Studio 8100. Did you have any positive results or did you buy a new system?
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speedstep
Diamond

Re: 7 Beep Error code on shutdown after 'blue screen' lock-up.

Beep Code              Possible Problem

One                          Possible motherboard failure - BIOS ROM checksum failure

Two                          No RAM detected

                                NOTE: If you installed or replaced the memory module,

                                ensure that the memory module is seated properly.

Three                       Possible motherboard failure - Chipset error

Four                         RAM read/write failure

Five                         Real Time Clock failure

Six                           Video card or chip failure

Seven                     Processor failure




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The forum is primarily user to user, with Dell employees moderating
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DaveTaylor2
Copper

RE: 7 Beep Error code on shutdown after 'blue screen' lock-up.

I too have a studio XPS 8100 which intermittently produces a STOP screen with 7 beeps. Any suggestions welcome

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shesagordie
Diamond

RE: 7 Beep Error code on shutdown after 'blue screen' lock-up.

I too have a studio XPS 8100 which intermittently produces a STOP screen with 7 beeps. Any suggestions welcome

 
DaveTaylor2
 
Seven beeps, indicate a processor failure, first try removing and reinstalling the processor, together with reapplying the thermal  compound to the heat sink and processor, to see if this makes a difference.
      
 
 
Bev.
 
 

 


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