Amber Light on motherboard . XPS Studio 7100 win7

Hi DjTrex,

It's normal. What's the problem?

Hi DjTrex,

Amber light is normal on the system board. Please elaborate the issue you are facing with the system. You may run hardware diagnostics to check for hardware functionality. Please follow the steps below:

• Turn on or restart the computer.
• When the Dell logo appears, press immediately.
• When the boot device list appears, highlight Boot to Utility Partition and press .
• When the Dell Diagnostics main menu appears, select ‘Express Test’.

Keep me posted with the information. I will be glad to assist further.

I also have a few Windows system32 items that the Hijackthis analyzer says are not running from the system32 folder. Is that an issue? and a bunch that say missing file.

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe

Below is the full log

Running processes:

C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe

C:\Program Files (x86)\Gbridge LLC\Gbridge\pstartw.exe

C:\Program Files (x86)\Gbridge LLC\Gbridge\Gbridge.exe

C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files (x86)\Common Files\Nero\Lib\NMBgMonitor.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE

C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoDashboard.exe

C:\Program Files (x86)\Memeo\AutoBackup\InstantBackup.exe

C:\Program Files (x86)\Memeo\AutoBackup\MemeoUpdater.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

C:\Program Files (x86)\Seagate\Seagate Dashboard\HipServAgent\HipServAgent.exe

C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe

C:\Program Files (x86)\TeamViewer\Version7\TeamViewer.exe

C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe

C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Users\XPS Desktop\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GEMT0CVG\HijackThis.exe

C:\Windows\SysWOW64\NOTEPAD.EXE

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com/fwlink

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com/.../p

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com/fwlink

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com/fwlink

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com/.../p

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {ba14329e-9550-4989-b3f2-9732e92d17cc} - (no file)

F2 - REG:system.ini: UserInit=userinit.exe,

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll

O2 - BHO: (no name) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - (no file)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O4 - HKLM\..\Run: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

O4 - HKLM\..\Run: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r

O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE

O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"

O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE

O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe  startup

O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [UpdatePDRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\8.0"

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [Memeo Instant Backup] C:\Program Files (x86)\Memeo\AutoBackup\MemeoLauncher2.exe --silent --no_ui

O4 - HKLM\..\Run: [Seagate Dashboard] C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoLauncher.exe --silent --no_ui

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"

O4 - HKCU\..\Run: [Gbridge] "C:\Program Files (x86)\Gbridge LLC\Gbridge\pstartw.exe" "C:\Program Files (x86)\Gbridge LLC\Gbridge\Gbridge.exe" -autostart

O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe

O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Nero\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [PowerSuite] "C:\Program Files (x86)\Uniblue\PowerSuite\launcher.exe" delay 20000  -m

O4 - HKCU\..\Run: [SpeedUpMyPC] "C:\Program Files (x86)\Uniblue\SpeedUpMyPC\launcher.exe" delay 20000

O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"

O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL

O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - Trusted Zone: http://software.kuaiche.com

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -

O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} (Java Plug-in 1.6.0_21) -

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 10.21.2) -

O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll

O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll

O20 - Winlogon Notify: GoToAssist - Invalid registry found

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: AMD Fusion Utility Service (AMDFusionSVC) - Advanced Micro Devices - c:\Program Files (x86)\AMD\AMD Fusion Utility for Desktops\FusionSVC.exe

O23 - Service: AMD RAIDXpert (AMD_RAIDXpert) - AMD - C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files (x86)\Canon\CAL\CALMAIN.exe

O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\615\g2aservice.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited                                                   - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files (x86)\Memeo\AutoBackup\MemeoBackgroundService.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBService.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: QBCFMonitorService - Intuit - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe

O23 - Service: RoxMediaDB10 - Sonic Solutions - c:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Sandboxie Service (SbieSvc) - SANDBOXIE L.T.D - C:\Program Files\Sandboxie\SbieSvc.exe

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: Seagate Dashboard Service (SeagateDashboardService) - Memeo - C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe

O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_Tablet.exe

O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe

O23 - Service: Wacom Consumer Touch Service (TouchServicePen) - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_TouchService.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: uvnc_service_gs - UltraVNC - C:\Program Files (x86)\Gbridge LLC\Gbridge\gbwinvnc.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

Errors after doing the Express Test

Error Code 0F00:133C.

Msg: DISK No suitable disk media present

Error Code 0F00:133C.

Msg: DISK No suitable disk media present

Error Code 0f00:065D

Msg:DISK - DST self test read error

Error code 3700:011B

Msg: REAR_FAN - The fan speed is incorrect

There was also a Fan speed error on the CPU but that was expected since i have an external liquid cooling system for it.

THe symptoms i'm having is computer blackouts and freezing. I have restarted in Safe Mode and done some scans with Microsoft Sec Essentials and Ad-Aware and Malwarebytes. The initial scan found 4 items (serious trojan...) and i removed them. After those quick scans i have tried several times in Safe mode and full working mode to do FULL scans and every time they either lock up after 15-20 min or if i leave them over night, I wake up to a black screen that will not wake up. I am forced to hard shut down them restart. I seem to be able to use MS office products and Photoshop ok but when I try to use Firefox 21.0 and/or IE 10.0.92 I have serious lag and lockups. I keep getting Script errors mostly on Firefox. See below

Script: asset3.cbsistatic.com/.../oreo.moo.rb.combined.js:5

Script: konac.kontera.com/.../KonaFlashBase.js:244

Script: Chrome://browser/content/browser.js9910

Script: i.po.st/.../post-widget.js

I did a Java update on 3/9/13 with no issues.

The same day i was looking for a resolution to a networking problem and did 2 reg changes. Most of the problems started after this. But not until the first part of this month June so i really can't say that there is a definite link.

3/9/13 added 2 Reg changes. file MpsSvc.reg and BFE.Reg from superuser.com for problem with sharing folders ---> link superuser.com/.../cant-share-folders-there-are-no-more-endpoints-available-from-the-endpoint-m

On 4/26 I added Seagate Dashboard for backup

on 6/2 I removed Gbridge because after the REG changes i was not able to use it. I re-installed it and it seems to be working.

On 6/8 I did a Java 7.21 update

On 6/12 I did a flah Player 11.7 update.

My latest quick scans show nothing but a cookie here and there.

I did notice that when i was having the majority of my issues my HDD's were very hot. I have since added a small external fan to keep them cool. They are only warm to the touch now.

I did do a Hijackthis scan but when i try to click (Analyze) it says that there is no internet connection. When i go to a website spyandseek to use their analyzer it says no internet connection. I know i'm connected because i can login to my bank account with no problem.

PLZ help!

I suggest using an offline antimalware scanner like Windows Defender Offline to scan your hard drive for rootkits.

Download it to a clean computer, burn it to DVD; afterwards, boot the XPS 7100 from it and run the scan.

Hi DjTrex,

You've got two hardware issues and possibly more. The freezes and blackouts might be the fan problem, so I suggest you look into replacing your case fan immediately.

You may also have a problem with your hard drive, indicated by error 0f00:065D. You should back up your important data immediately and look into replacing that drive.

Hi DjTrex,

It seems the system HDD is failing. I would suggest you to back up all the data and replace the HDD.

If the system is not covered under warranty and you are residing in the US, you can contact dell spares at 1-800-372-3355 or you can get it from a local store.

For Owner’s Manual, you may refer to the link: http://bit.ly/14Bdjto.

Please feel free to reply. I will be glad to assist you.

Thanks guys, I did run the Windows Defender. It did find some things but they were items that i have had for a long time that always get flagged for various reasons. I did quarantine them. I'm still getting a clean reading from MSE, Malwarebytes,Ad-aware when doing the quick scan. The full scans are still leaving me with a frozen comp when i wake up after letting it run over night.

As for the HDD, I have heard odd noises coming from the box and assumed it was the HDD but was not sure. If I replace the HDD I would like to upgrade to a Solid state drive. Any idea what minimum size i need to run Win7 (64)? I have 2 HDD's now and run OS on one and the files are saved on another. How do i know which one is the problem?

The Case fan issue i believe could be from the fact that I have a Corsair external CPU fan mounted to the outside of the box and it covers half of the box fan. I keep the box access panel off to help with the cooling. I also have a 6" wall fan that i have blowing directly onto the HDD's.

Update: HDD finally failed before i could backup my Outlook file and my Firefox bookmarks.

I purchased a Samsung 120GB SSD and a new Case. I decided to purchase a new case because the Dell case only has one fan and i think the reason the HDD failed was due to over heating. I found that the HDD's were very HOT when trying to troubleshoot my computer issues before the drive failed. They were almost too hot to touch.

1) I was reading on a website that with a SSD i need to set the drive to ACHI in the BIOS. I could not figure out how to do that so i just installed  the OS as is. Is that going to be a problem?

2) Do any of you know of a way to recover any of the info (Outlook file) or (Firefox bookmarks) from the dead drive?

The case i purchased is a Coolmaster HAF XM. Tonight i realized that my secondary HDD was not connected to a power source. I turned off the system, added a power source and pushed the Power button. Nothing happened. I opened the case and turned the power button wire around thinking maybe i had it backwards. Still nothing. There is power to the computer because i can see the lights on the Mobo. I even switched the powere supply button off and on but still nothing. Does anyone have a diagram of where the power switch, reset, HDDLED, +P LED, -P LED are supposed to be plugged into? I have them plugged into the FP1 slot but im not sure if it matters what pins or not.

I found a diagram that works for the Power switch and other wires. I can't believe that this is not included in the service manual.

superuser.com/.../how-to-plug-power-reset-buttons-from-case-to-motherboard-leads

Hi DjTrex,

Thank you for the response. The BIOS is set to AHCI by defaults, so you don’t have to worry about that, the system should work fine. You may contact any local technician for data recovery from bad HDD.

Please feel free to reply for any further questions. I will be glad to assist you.

hello first post here

received my new xps8700 yesterday

after plugging it in and firing it up an amber light is on inside the machine

light stays on after powered down , im assuming its mother board like posted above

i pull the power cord hold power button light goes off inside machine

if i dont do that light stays on .. matter a fact light stayed on all night after machine was shut down

called support , they suggest a new machine or new mother board but machine is running perfectly

i was wondering after looking around the internet and finding this topic

if this is a normal thing with the new dells or should i be going on and swapping out

thank you

i looked at my older xps and there is a light on 24/7  its just placed else where

i do believe this light is just representing power to machine

top pic is new xps8700

bottom is older xps