XPS 420, Intel Core2 Quad 9650, Two Vertex 2 180GB SSD's in Raid 0, Two 1 TB WD Cavier Black 7200 RPM 64 MB Cache SATA III Drives, 8 GB DDR2 SDRAM PC2 6400 at 800MHz, Seasonic X Series 660 Watt PS, XFX Radeon HD 6990 GPU, Windows 7 Pro 64 bit
Optiplex 990 MiniTower, i7 2600, Seasonic 650 Watt X Class Gold Power Supply, Win 7 64 bit Pro on Two OCZ Vertex 3 MAX IOPS SSDs in Raid 0 array on SATA 3 Intel headers, 1 TB WD Cavier Black 64 MB Cache SATA III, 16 GB DDR3 Crucial RAM, soon to replace stock video card, NEC USB 3.0
Gentlemen,( or Ladies)
I can totally understand your frustration. I am on my second case fan. This one seems to be working. My tower is on my desk about a foot from me and I can not hear it running. I emailed Dell and told them I had a noisey case fan. They sent me a list of things to try, I tried them and emailed them back that it was the case fan making the noise. The second time I emailed them and told them the problem was back. They asked what I had done to troubleshoot the problem. I told them I unplugged the fan and the noise went away. I plugged the fan in and the noise was back. They made an appointment with a service rep., he was here the next day. It took about 10 minutes to fix it. You can email them here;
<ADMIN NOTE: Broken link has been removed from this post by Dell>
Windows XP (2/1/02)
Truck Vanity Plate "Dell4Me" (Maine)
Message Edited on 04/03/02 01:44AM by Marvin P
Message Edited on 04/03/02 01:45AM by Marvin P
Message Edited on 04/03/02 01:55AM by Marvin P
I also tried several things to quiet my fan down. I pushed it against the side of the desk; that helped for a few seconds, but then the noise was just as loud. I tried tipping it (carefully) and noticed a small difference in the noise level. I even opened it up and used a can of compressed air to spray the dust out of the inside.
Finally, I put a heavy dictionary on top of the tower to dampen the vibration; it was heavy enough that the noise and vibration were almost unnoticeable.
After 2-3 weeks, I finally removed the dictionary and the fan has been at a reasonable level since. If it gets noisy again, I'll try the heavy dictionary first before calling Dell.
--Slightly off the topic, I just had my Lite-On CD-Rom drive replaced (it wasn't reading CD-Roms any more). Dell's service (after the phone "web" I had to go through to get to a tech) was quick, and the replacement was done 2-3 days after I called them.
So I had a great experience with their service.