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Blue Screen ***STOP: 0x00008086 error...
I presently have a Dimension 8400 that daily is giving me a blue screen that under Technical Information displays the following: ***STOP: 0x00008086 (0x00000000, 0x00000000, 0x00000000, 0x00000000). The only alternative I have is to push the power button to reboot. After rebooting a message screen displays a path which takes me to Intel website to ChipSet screen. I have download and installed the driver for the chipset, however I am still experiencing the STOP: 0x00008086 blue screens.
Are there any suggestions of fixing this issue?
Thanks,
trwctw
ejn63
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May 18th, 2005 14:00
bgf41
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June 3rd, 2005 16:00
bgf41
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June 3rd, 2005 17:00
After having read several messages regarding this error I have gone to the Intel home page and downloaded the file Infinst.zip. The chipset on my PC is 925X/XE Express Chipset Family. I have installed the Intel update (Ver 7.0.0.1019 dated 4/18/05) and will report back if the Blue Screen error stops.
bgf41
VCraig
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June 3rd, 2005 17:00
VCraig
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June 3rd, 2005 20:00
By chance did you try the Dell January '05 chipset update before installing the one from Intel?
http://support.dell.com/support/downloads/format.aspx?c=us&cs=19&l=en&s=dhs&SystemID=DIM_PNT_P4_8400&os=WW1&osl=en&deviceid=3268&devlib=27&category=27&releaseid=R91894
bgf41
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June 3rd, 2005 23:00
No I did not because I purchased my computer in March and assumed that was already installed because it is dated January.
bgf41
VCraig
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June 4th, 2005 18:00
Message Edited by VCraig on 06-04-2005 05:39 PM
bgf41
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June 4th, 2005 23:00
So far so good. I have not seen the BSOD stop error since I installed the Intel Chipset update and I have been on the computer all day. I am not sure that this is enough time though. If I get the error again I will put a note on the forum.
bgf41
bgf41
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June 5th, 2005 00:00
I spoke too soon. Just got the BSOD. I was on the Internet and replacing a CD.
bgf41
VCraig
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June 5th, 2005 02:00
Out of curiousity I've searched Google, AltaVista, Microsoft support, etc., and have yet to find any reference to the "STOP: 0x00008086" code you and apparently others are getting with the D8400's. I'm wondering if it's a Dell BIOS issue with the D8400's. Do you get the BSOD with nothing else connected to your computer other than the mouse and keyboard?
bgf41
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June 5th, 2005 02:00
I have upgraded the Bios to A06. All that I have connected is the keyboard, mouse, dsl line, and speakers. I just sent a message to Intel to see if they can add anything. I do not want to send the PC back to Dell because I have not lost any data - it is just an annoyance and should not be happening.
VCraig
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June 5th, 2005 03:00
Message Edited by VCraig on 06-05-2005 12:04 AM
April23
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June 5th, 2005 15:00
Hello,
I am having same problem on my new D 8400.
Any answer for this Problem?
Thanks,
Sean
bgf41
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June 5th, 2005 18:00
Sean,
I have an idea that it is something running in the background that causes this because it happened once on my PC while I was away from it. I cam back to the computer an the Blue Screen was there. Using MSconfig, I have stopped Norton's Ghost and Webroot's Spy Sweeper both of which I installed shortly after I purchased the PC. I will wait and see if the error stops. Do you by any chance have either of these programs running in the background?
bgf41
VCraig
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June 5th, 2005 20:00
Yes, I've had Webroot Spy Sweeper installed going on 2 months now, but I've had no BSOD problems since or even before then going back to day one when I received my system the last of Nov. 04. The other background apps I have running are Norton AV (no Ghost, or other Norton products) and normal XP-related services, etc. I do have NAV update set to automatic and it has dumped me out of a game to the desktop a few times when it "called home" but never resulting in a BSOD. You might try leaving your system running in Safe Mode for an extended period of time to see if the BSOD issue stops.